Register Your Support Contact

JFrog Hosting Models Documentation

Content Type
User Guide
  1. Go to to access MyJFrog Portal. You can also go to the JFrog Platform UI and select Manage Subscription from the dropdown menu in the top right corner.

  2. Select Support Contacts on the left navigation panel.

    The Manage Support Contacts page appears.

  3. Click +New Contact on the top right corner.

    The Add new Contact window appears.

  4. Enter the first name, last name, and the email address.


    According to the JFrog privacy rules, a Support Contact email address must be personal email address and not a generic address or a distribution list.

  5. Click Submit.

    A new Support Contact appears on the list with the Active status in the All Contacts section.The newly added Support Contact receives an activation email with the title - "Welcome to JFrog Support". Follow the instructions in the email to activate your Support Contact account.