When you register a support contact in the MyJFrog Portal, an email is sent to the support contact email address.
Open the activation email with the title - "Welcome to JFrog Support" from
service@jfrog.com.Ensure that you check the junk folder if you are unable to find the email.
Follow the instructions in the activation email to activate the account on the JFrog Support Help Center.
After you change the temporary password, a support account is created.
You are now ready to open and track cases through the JFrog Help Center.
To open a ticket, refer to the Create Support Ticket section in the JFrog Help Center
If you experience any problem with adding your support contacts and activation of a support account, contact us at service@jfrog.com.