End-To-End Software Supply Chain Platform

To select the right package, most organizations look at three variables: features, users, and consumption.

Pro delivers world class artifact management designed for small teams, typically up to 50 users and 2 TB consumption.

Enterprise X is for organizations who need multi-site capabilities, uptime and support guarantees, and enterprise access controls (ie. OAuth, SAML, CName). It also adds essential software supply chain security elements such as vulnerability scanning and SBOM generation. Enterprise X works well for orgs up to 300 users and 20 TB consumption.

Enterprise+ delivers our full SSC platform with distribution, better management for multisite organizations, higher uptime guarantees, assigned support, disaster recovery and more. Organizations of all sizes and consumption will be able to scale on Enterprise+.

Each cloud package comes with a base amount of consumption (storage + transfer) included in the monthly price. Your account will not be blocked if you go over that base consumption amount, but additional fees will be incurred and reflected automatically in your monthly charges. To discuss consumption needs above the base packaging, including discounts for annual contracts, please contact our sales team.

For consumption between 2TB and 20TB we recommend the Enterprise X package. If you anticipate using greater than 20TB consumption then a custom Enterprise + package is likely right for you.

A Contributing Developer is defined as any developer who contributes to the creation or update of a software artifact or project (such as a docker image) that is scanned by JFrog’s Advanced Security capabilities in the last 90 days. To “contribute” includes submitting code, script, updating configurations, downloading a public package or artifact, etc. A single developer contributing to multiple projects will not count as multiple Contributing Developers.

For the capabilities listed under Advanced Security, JFrog charges based on the number of Contributing Developers.

Enterprise X customers who add Advanced Security features are entitled to 50 base contributing developers per month, and Enterprise+ customers who add Advanced Security features are entitled to 200 base contributing developers per month.

Additional contributing developers are available for purchase.

Pro subscriptions are only available for monthly purchase.
Enterprise X and Enterprise+ are both available for annual purchase and with multiple environments on the same contract. There are also volume discounts available for these packages.

• Community Support - Available for Free solutions and Pro subscriptions - JFrog maintains public documentation, knowledge base, and engages in conversations on Stack Overflow.
• 24/7 SLA Support - Available for Pro X and Enterprise X customers - Access to our global support engineers with contractual response times.
• 24/7 High Touch Support - Available for Enterprise+ customers - Accounts are assigned a technical account lead who proactively assists with adoption, best practices, and usage. There are also faster response times.
• Platinum Support - Optional for Enterprise+ customers - Our highest level of support with the best support times, dedicated support and account team, roadmap reviews and other benefits.

Self-service upgrades are available for monthly customers looking to upgrade from Pro to Enterprise X through the MyJFrog portal. If you’re looking for an annual contract or custom package our account team is here to support you. Please contact us .