JFrog Artifactory Cloud For AWS Marketplace
JFROG ARTIFACTORY CLOUD
SOFTWARE AS A SERVICE (SAAS) LICENSE AGREEMENT
This SaaS License Agreement (the “Agreement”) is made between you (both the individual using the Services offered under this Agreement and any legal entity on whose behalf such individual is acting) (“You” or “Your” or “Customer”) on the one hand and JFrog, Inc., on the other hand, on behalf of itself and its affiliates (“JFrog” or the “Company”). JFrog and Customer may be referred to in this Agreement, individually, as “Party” and, collectively, as “Parties.”
PLEASE READ THE TERMS AND CONDITIONS OF THIS AGREEMENT CAREFULLY BEFORE ACCEPTING, AND/OR BEFORE REGISTERING FOR THE SERVICES AND/OR THE SYSTEM, AS APPLICABLE. THIS SYSTEM IS COPYRIGHTED AND LICENSED (NOT SOLD). TAKING ANY STEP TO SETUP OR INSTALL THE SYSTEM CONSTITUTES YOUR CONSENT TO AND ACCEPTANCE OF THIS AGREEMENT. WRITTEN APPROVAL IS NOT A PREREQUISITE TO THE VALIDITY OR ENFORCEABILITY OF THIS AGREEMENT AND NO SOLICITATION OF ANY SUCH WRITTEN APPROVAL BY OR ON BEHALF OF YOU SHALL BE CONSTRUED AS INFERENCE TO THE CONTRARY. THE REGISTRATION BY YOU TO THE SERVICES (DEFINED BELOW) IS EXPRESSLY MADE CONDITIONAL ON YOUR CONSENT TO THE TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SYSTEM.
1. Definitions.
1.1 “Service(s)” means JFrog’s online service known as “Artifactory Online” as described in the Website (at: http://www.jfrog.com) (the “Website”), developed, operated, and maintained by JFrog, accessible via the Website or any other designated partner web site, service names, domains or IP address, and/or any ancillary online or offline products and services provided to Customer by JFrog, to which Customer is being granted access under this Agreement. The Service includes the Customer’s ability to store the Customer Data (as defined below) on the Amazon Web Services, (the “Cloud Platform”), subject to terms of this Agreement and the payment of the applicable Fees. JFrog reserves the right to add, change, remove and/or modify the Services, including modifications to functionality, presentation and companion products after providing prior notification on the Website and the Service. To the extent JFrog includes third party services in the Services, JFrog will have no responsibility or liability with respect to such third party services.
1.2 “Software” means the software code used as part of the Service, both in connection with the Services rendered under this Agreement, together with all other related and accompanying documentation (the “Documentation”), provided by JFrog via the Service, and any update or a new release of the Software.
1.3 “System” means the Software, the Services and all associated processes.
2. Service. Subject to the terms and conditions of this Agreement and payment of applicable Fees, JFrog hereby grants Customer, and Customer hereby accepts, a non-exclusive, non-transferable and fully revocable right to use the System subject to registration by Customer to the Website.
3. Use of System. The System is protected by intellectual property laws and international treaty provisions. The System is licensed to Customer solely for Customer’s own internal use and for Customer’s own operations. Except as explicitly permitted herein, without the prior written consent of JFrog, Customer will not (nor allow any third party to) directly or indirectly: (a) allow others to use the System, or use the System for the benefit of third parties; (b) except and only to the extent established by applicable law, attempt to decipher, reverse translate, decompile, disassemble or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms or file formats or programming or interoperability interfaces of the System by any means whatsoever; (c) develop methods to enable unauthorized parties to use the System or develop any other product containing any of the concepts and ideas contained in the System; (d) modify the System or create a derivative work of any portion of the System; (e) remove any copyright or other proprietary notices from the System; (f) test the System or use the System in connection with any benchmark tests, evaluation or any other tests of which the results are designated or likely to be published in any form or media or otherwise made available to the public; (g) circumvent, disable or otherwise interfere with security-related features of the System or features that enforce limitations on its use; (h) transmit any malicious code, viruses, worms or other items of a destructive or deceptive nature into or in connection with the System. (i) rent, lend, lease, sub-license, assign or transfer the System and/or Customer’s rights to the System; (j) make copies of the System or any portions thereof; (k) use the System in a manner that is not in compliance with the Documentation and with JFrog’s specific instructions; (l) copy nor modify, adapt or translate into any language the Documentation, nor create derivative works based on the Documentation; (m) violate, or encourage the violation of the legal rights of JFrog, its suppliers or third parties; (n) use the System for any unlawful, invasive, infringing, defamatory or fraudulent purpose; and/or (o) access 14328/1000/3708772/10
the System in order to build a competitive solution or to assist any third party to build a competitive solution (p) use the System for any purpose or in any manner involving ‘Protected Health Information’ under HIPAA if Customer is (or becomes) a ‘Covered Entity’ or ‘Business Associate’ under HIPAA. Customer shall comply with all applicable laws, rules and regulations in connection with Customer’s use of the Services.
4. Title and Intellectual Property. Customer acknowledges and agrees that use of the System, is subject to the terms and conditions of this Agreement and that the Software and the Documentation, including any revisions, corrections, modifications, enhancements and/or upgrades thereto are JFrog’s property protected under any applicable laws and treaties. Customer further acknowledges and agrees that all right, title and interests in and to the System, including associated intellectual property rights (including but not limited to, copyrights, trade secrets, trademarks, etc.), evidenced by or embodied in and/or attached/connected/related to the System are and shall remain with JFrog. This Agreement does not convey to Customer an interest in or to the System, but only a limited right of use of the System, revocable in accordance with the terms and conditions of this Agreement. Nothing in this Agreement constitutes a waiver of JFrog’s Intellectual Property rights under applicable law.
5. Third Party Components. The System is based on software developed and owned by Company and/or its licensors, and may use or include third party software, files and components that are subject to open source and third party license terms (“Third Party Components”). Customer’s right to use such Third Party Components as part of, or in connection with, the System is subject to any applicable acknowledgements and license terms attached to such Third Party Components, contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and this Agreement, the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components. Such Third Party Components are provided on an “AS IS” basis without any warranty of any kind and shall be subject to any and all limitations and conditions required by such third parties. Under no circumstances shall the System or any portion thereof (except for the Third Party Components contained therein) be deemed to be “open source” or “publicly available” software. A list of Third Party Components is available in the System or its documentation (the “About Box”) and will be updated from time to time. The licenses of certain Third Party Components may require the provision of the source code of these Third Party Components. With respect to any licenses of Third Party Components that require the provision of the open source code of these Components, the Company will provide the Customer and any third party, during a period set forth by each such license, for a charge of no more than Company’s cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, on a medium customarily used for software interchange. For that purpose, the Customer should contact the Company at: services@JFrog.com.
6. Confidentiality. Each Party may have access to certain non-public and/or proprietary information of the other Party, in any form or media, including (without limitation) confidential trade secrets and other information related to the products, software, technology, data, know-how, or business of the other Party, whether written or oral, and any other information that a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive (the “Confidential Information”). Each Party shall take reasonable measures, at least as protective as those taken to protect its own confidential information, but in no event less than reasonable care, to protect the other Party’s Confidential Information from disclosure to a third party. Neither Party shall use or disclose the Confidential Information of the other Party except as expressly permitted under this Agreement or by applicable law. All right, title and interest in and to Confidential Information are and shall remain the sole and exclusive property of the disclosing Party. Customer agrees that Company may identify Customer as a user of the System and use Customer’s trademark and/or logo (i) in sales presentations, promotional/marketing materials, and press releases, and (ii) in order to develop a brief customer profile for use by Company on Company’s website for promotional purposes. Confidential Information does not include information that is (a) previously known to the receiving Party, free from any obligation to keep it confidential, (b) publicly disclosed by the disclosing Party either prior to or subsequent to the receipt by the receiving Party of such information, (c) independently developed by the receiving Party without any access to Confidential Information, or (d) rightfully obtained from a third party lawfully in possession of Confidential Information who is not bound by confidentiality obligations to the disclosing Party. The receiving Party may disclose Confidential Information if the receiving Party is required to do so under applicable law, rule or order; provided that the receiving Party, where reasonably practicable and to the extent legally permissible, provides the disclosing Party with prior written notice of the required disclosure.
7. Customer Data and Analytics Information. Operation of the System and the provision of the Services hereunder require the Company to monitor traffic and content (including encrypted content) transmitted by Customer’s networks and require the Customer to provide, upload, transmit, or make accessible to Company certain data, including without limitation, personally identifiable information transmitted by Customer’s networks (collectively, the “Customer Data”), as further detailed in the Company’s Privacy Policy, set forth in the Company’s Website. The Customer agrees that the Company will collect, monitor, store and use the Customer Data, on the Customer’s behalf, in order to provide the Services. Customer controls access to the Customer Data and has full administrative control over such data, including by its right to view or modify it. As between Company and Customer, the intellectual property rights and all other rights, title and interest of any nature in and to the Customer Data, which may be stored on Company’s database, are and shall remain the exclusive property of Customer and its licensors. The Company shall be considered granted a non-revocable, non-exclusive, assignable, sub-licensable, royalty-free license to use, in accordance with any applicable privacy laws, the Customer Data in order to provide the Services. Except as set forth herein, nothing in this Agreement shall be construed as transferring any rights, title or interests in the Customer Data to the Company or any third party. Company may collect, disclose, publish and use in any other manner anonymous information which derives from the use of the System (i.e., non-identifiable information, aggregated and analytics information) (“Analytics Information“)), in order to provide and improve Company’s programs and services and for any legitimate business purpose. The Company is and shall remain the sole owner of the Analytics Information.
8. Fees. Customer shall pay JFrog those fees set forth in the Website, Registration Form or Service Orders made through a third party or partner (collectively, the “Service Order”) as applicable to Customer’s subscription for the System(the“Fees”). PaymentofFeesmaybeperformedbypaymentthroughthirdpartiesdetailedontheWebsitewhich shall issue the invoice in connection with such Fee. The Fees shall be due and payable in advance and according to the terms set forth in Customer’s Service Order, and is not refundable. In the event that Customer requests to migrate Customer’s data between other cloud platforms (“Platform Migration”), Customer hereby acknowledges that in addition to the Fees, overlapping payments shall apply in connection therewith, (i.e. for a duration of up to a full monthly payment cycle, overlapping charges may apply and shall be borne solely by customer). JFrog reserves the right to modify the Fees at any time, upon 30 days prior written notice to Customer, which notice may be provided by e-mail or at the Website; such new prices shall not apply for subscription for the System which has already been completed, but shall apply to any subscription completed after the effective date of change of the Fees. Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and such taxes, levies and duties shall be added to the Fees. In addition to other remedies available to it, JFrog expressly reserves the right to suspend or terminate the Services and notify Customer of such termination or suspension, in the event Customer fails to pay the Fees on a timely manner. Customer further agrees and acknowledges that JFrog has no obligation to retain Customer’s Customer Data and that it may be deleted from the Service if Customer has failed to pay any outstanding Fees when due.
9. Term and Termination. This Agreement is effective commencing on the date of the Service Order, or the date upon which Customer has subscribed through the Website to the Service (the “Effective Date”) and until terminated by JFrog upon thirty (30) days prior written notice or, in the event Customer has elected to use the Services on a trial basis, if applicable and if available by the Company as detailed on the Website, upon expiration of such trial period if Customer has not enrolled in the monthly subscription (the “Term”).
Upon any violation by Customer of any of the provisions of this Agreement, which has not been remedied within seven (7) days after Customer has been given written notice of the violation, which may be made via email, rights to use the System shall automatically terminate.
Customer may terminate this Agreement at any time upon thirty (30) days prior written notice to JFrog by e- mail at the following e-mail address service@artifactoryonline.com; provided, however, that such termination by Customer shall not relieve Customer from Customer’s obligation to pay any Fees for the duration of the term to which Customer has subscribed for.
Upon termination or expiration of this Agreement: (i) Company will cease from providing the Services hereunder, the license granted to Customer under this Agreement shall expire, and Customer shall discontinue all further use of the System; (ii) Customer shall immediately permanently delete all copies of the Documentation in Customer’s or any of its representatives’ possession or control; (iii) Company shall immediately return and /or permanently delete (as instructed by Customer) and certify to Customer, within fourteen (14) business days, that it has done so, all Customer Data provided by Customer pursuant to this Agreement, provided that the Company will retain any Analytics Information which is derived from the use of the System and from the provision of the Services; (iv) any sums paid by Customer until the date of termination are non-refundable, and Customer shall not be relieved of its duty to discharge in full all due sums owed by Customer to Company under this Agreement until the date of termination or expiration hereof, which sums shall become immediately due and payable on the date of termination or expiration the Agreement. Upon termination or expiration of this Agreement, Customer will lose all access to any Customer Data that Company may be storing in order to make the System available to Customer. Customer shall be responsible to download its Customer Data prior to termination of this Agreement. Termination of this Agreement shall not limit Company from pursuing any other remedies available to it under the applicable law.
The provisions of this Agreement that, by their nature and content, must survive any expiration or termination of this Agreement in order to achieve the fundamental purposes of this Agreement shall so survive, including without limitation, the provisions regarding Title and Intellectual Property (Section 4), Third Party Components (Section 5), Confidentiality (Section 6), Fees (Section 8), Limitation on Warranty (Section 11). Limitation of Liability (Section 12), Indemnification (Section 13), and Miscellaneous (Section 16).
10. Compensation & SLA for Down Time Events. If the Services will not be operational and available to Customer at least 99.9% of the time in any calendar month, Customer will be eligible to receive the Artifactory Online Service Credits described below.
10.1 This Down Time Compensation provision states Customer’s sole and exclusive remedy for any failure by JFrog to provide the Services.
10.2 Definitions: The following definitions shall apply to the Down Time Compensation provision.
“Downtime” means, for Service(s), if there is more than a five percent user error rate. Downtime is measured based on Artifactory Online server side error rate. “Downtime” does not include the time period during which the Customer Data is migrated from one server to another and is unavailable for use (JFrog will advise Customer as to the applicable migration period).
“Downtime Period” means, for a domain, a period of ten consecutive minutes of Downtime, excluding any Scheduled Downtime. Intermittent Downtime for a period of less than ten minutes will not be counted towards any Downtime Periods.
“Monthly Uptime Percentage” means total number of minutes in a calendar month minus the number of minutes of Downtime suffered from all Downtime Periods in a calendar month, divided by the total number of minutes in a calendar month.
“Scheduled Downtime” means those times where JFrog notifies its customers of periods of Downtime at least three days prior to the commencement of such Downtime. Scheduled Downtime is not considered Downtime for purposes of this Down Time Compensation provision, and will not be counted towards any Downtime Periods.
“Service Credit” means the following:
Monthly Uptime Percentage |
Calendar Days of Service added to the end of the Service term, at no charge to the Customer |
< 99.9% – ≥ 99.0% |
1 |
< 99.0% – ≥ 90.0% |
7 |
< 90.0% |
30 |
10.3 Customer Must Request Service Credit. In order to receive any of the Service Credits described above, Customer must notify JFrog within thirty (30) days from the time Customer become eligible to receive a Service Credit. Failure to comply with this requirement will forfeit Customer’s right to receive a Service Credit.
10.4 Maximum Service Credit. The aggregate maximum number of Service Credits to be issued by JFrog to Customer for any and all Downtime Periods that occur in a single calendar month shall not exceed fifteen days of Services added to the end of Customer’s term for the Services. Service Credits may not be exchanged for, or converted to, monetary amounts.
10.5 Support. Support services shall be rendered in accordance with the applicable commercial offering and the then current Service Level Agreement as set forth at jfrog.com and as may be updated from time to time (the “SLA”)
11. Limitation on Warranty. JFrog warrants for Customer’s benefit alone, that the System, if operated as specifically directed by JFrog, shall operate substantially in accordance with the functional specifications in the Documentation and as specifically provided by JFrog. JFrog does not warrant however that the use of the System will be uninterrupted or that use of the System will be error free or secure. JFrog’s sole liability and Customer’s sole and exclusive remedy for any breach of this warranty by JFrog shall be the Down Time Compensation as set forth above and the repair of the defect that does not meet this limited warranty, within a reasonable time. The foregoing warranty applies only to failures in operation of the System that are reproducible in standalone form and does not apply (i) if the defect is caused by faulty maintenance, installation or set-up, by alterations undertaken without JFrog’s consent or by faulty repairs; (ii) if the defect would have been avoided by the use of a current update of the System that JFrog makes generally available to its customers; (iii) if the defect is caused by the combination, operation or use of the System with software, hardware or other materials not licensed hereunder and not conforming JFrog’s specifications set forth in the Documentation; (iv)
if the System is otherwise operated in violation of this Agreement or other than in accordance with the Documentation; (v) if the defect is caused due to problems inherent to the use of the internet and/or electronic communications.
EXCEPT FOR THE LIMITED WARRANTIES SET FORTH ABOVE, THE LICENSE TO USE THE SYSTEM AS SET FORTH HEREIN, IS PROVIDED FOR THE USE OF THE SYSTEM “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, AND JFROG DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; NO LICENSOR, DEALER, DISTRIBUTOR, RESELLER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS WARRANTY. JFROG SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO, ALTERATION AND/OR LOSS TO THE CUSTOMER DATA, INCLUDING IN CONNECTION WITH A PLATFORM MIGRATION EXCEPT TO THE EXTENT THAT SUCH ACCESS OR ALTERATION IS DUE TO JFROG’S WILLFUL MISCONDUCT.
12. Limitation of Liability. CUSTOMER HEREBY AGREES THAT IN NO EVENT SHALL JFROG OR ITS SHAREHOLDERS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, LOSS OF BUSINESS INFORMATION OR DATA, OR OTHER PECUNIARY LOSS) ARISING OUT OF THE SALE OF, USE OF OR INABILITY TO USE THE SYSTEM, EVEN IF JFROG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION SHALL APPLY REGARDLESS OF THE FAILURE OF ANY ESSENTIAL PURPOSE. THIS LIMITATION IS AN ESSENTIAL PART OF THE AGREEMENT BETWEEN CUSTOMER AND JFROG. IN NO EVENT WILL JFROG BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT JFROG ACTUALLY RECEIVED FROM CUSTOMER FOR THE SPECIFIC LICENSE SUBSCRIBED FOR DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING, WHICH IS GIVING RISE TO THE LIABILITY. CUSTOMER ACKNOWLEDGES THAT THIS LIMITATION REPRESENTS A REASONABLE ALLOCATION OF RISK, AND THAT JFROG WOULD NOT PROVIDE THE SYSTEM EXCEPT UNDER THE TERMS OF THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO CUSTOMER.
13. Indemnification. The Company acknowledges and agrees to defend, at its expense, any third party action or suit brought against the Customer alleging that the System infringes intellectual property rights held by any third party (“IP Infringement Claim“), and the Company will pay any damages awarded in final judgment against the Customer that are attributable to any such claim; provided that (i) the Customer notifies the Company promptly in writing of such claim; and (ii) the Customer will grant the Company authority to handle the defense or settlement of any such claim, suit or proceeding and will provide the Company with all reasonable information and assistance, at Company’s expense. The Company will not be bound by any settlement that the Customer enter into without the Company’s prior written consent. If the System becomes, or in the Company’s opinion is likely to become, the subject of an IP Infringement Claim, then the Company may, at its sole option and expense (a) procure for the Customer the right to continue using the System; (b) replace or modify the System to avoid the IP Infringement Claim; or (c) if options (a) and (b) cannot accomplished despite the Company’s reasonable efforts, then the Company may discontinue providing the Services and grant the Customer credit for the price of the Services already paid by Customer with respect to the period following such event. Notwithstanding the foregoing, the Company shall have no responsibility for IP Infringement Claim resulting from or based on: (i) modifications to the System made by a party other than the Company or its designee; (ii) the Customer’s failure to use updated or modified System provided by the Company specifically to avoid infringement; or (iii) combination or use of the System with equipment, devices or software not supplied or authorized by the Company or not in accordance with the Company’s instructions. THE FOREGOING TERMS STATE THE COMPANY’S SOLE AND EXCLUSIVE LIABILITY AND THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT OR MISAPPROPRIATION.
The Customer agrees to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (i) the Customer’s unauthorized use of the System; (ii) the Customer’s violation of any term of this Agreement (including without limitation any warranties provided herein); and/or (iii) a third party claim, suit or proceeding that use of the Customer Data within the scope of this Agreement infringes any privacy right of a third party.
14. Export Control. Customer shall comply with all applicable government trade and export control laws and regulations with respect to the System. Customer agree that the System will not be transferred or exported into any country or used in any manner prohibited by any applicable laws in any jurisdiction.
15. Injunctive Relief. Each Party acknowledges that if it breaches any obligations or undertakings contained in this Agreement, the other Party may suffer immediate and irreparable harm for which there may be no adequate remedy at law, and in addition to all other remedies, the injured Party shall be entitled to specific performance and injunctive relief and any other appropriate equitable remedies to prevent a threatened breach or to correct an actual breach and to enforce this Agreement. Unless otherwise set forth in this Agreement, such remedies shall not be deemed to be the exclusive remedies for a breach of this Agreement but shall be in addition to all other remedies available at law or in equity.
16. Miscellaneous. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, that provision of the Agreement will be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of the provisions of this Agreement shall remain in full force and effect. The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches. JFrog shall not be liable for failing or delaying performance of its obligations and/or failure of operation of the System and/or failure to grant the Services resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances. This Agreement will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles and without regard to the United Nations Convention on Contracts for the International Sale of Good. Any legal action or proceeding relating to this Agreement shall be instituted in any state or federal court in San Francisco or Santa Clara County, California. The Parties agree to submit to the jurisdiction of, and agree that venue is proper in, the aforesaid courts in any such legal action or proceeding. In any action or proceeding to enforce rights under this Agreement, the prevailing party shall be entitled to recover costs and attorneys’ fees. Should any term of this Agreement be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect on the remaining terms hereof. The failure of either Party to enforce any rights granted hereunder or to take action against the other Party in the event of any breach hereunder shall not be deemed a waiver by that Party as to subsequent enforcement of rights or subsequent actions in the event of future breaches. This Agreement and any Schedule(s) thereto including the Service Order, sets the entire understanding and agreement between Customer and JFrog, it supersedes any prior proposal, representation and understanding concerning the System, and may be amended only in writing signed by both parties. If Customer is a corporation, partnership or similar entity, then the license to use the System granted hereunder is deemed to be accepted by a person authorized to sign for and bind the entity. Except as expressly permitted hereunder, any attempt by Customer to sublicense, assign or transfer any of the rights, duties or obligations hereunder is void ab initio. This Agreement shall be binding upon and inure to the benefit of each party’s heirs and legal representatives. Neither party may assign or subcontract its rights under this Agreement without the prior written consent of the other party; provided, however, that each Party may assign this Agreement to (A) any legal entity or company which either party directly or indirectly (i) owns or controls, (ii) is owned or controlled by or (iii) is under common ownership or control with, or (B) a successor in a merger, acquisition or other consolidation including, without limitation, the sale of all or substantially all of its stock or assets, or business to which this Agreement applies.
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Privacy Policy
JFrog Inc. and its affiliates (“JFrog“, “Company”, “us” or “we”) respect the privacy of the users of the Company’s website or our SaaS offerings available at:www.jfrog.com or via any third party provider (collectively, the “Site”) (“User” or “you”). The Company is committed to protect the personal information that its User’s share with it. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site including without limitation the products available therein. Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Artifcatory Terms of Service into which this Privacy Policy is incorporated thereto by reference.
1. Your Consent (PLEASE READ CAREFULLY!)
BY ENTERING, CONNECTING TO, ACCESSING AND/OR USING THE SITE AND/OR ANY PART THEREOF, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, PLEASE DO NOT ACCESS AND USE THE SITE.
2. Which information we may collect on our Users?
We may collect two types of data and information from our Users:
- The first type of information is non-identifiable and anonymous information (“Non-personal Information“). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us while such User is entering and/or using the Site. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information and may contain, among other things, type of operating system, type of browser/user agent, screen resolution browser and keyboard language, flash version, type of build technologies, type of build server as well as the number of servers you are using, the files including without limitation binaries which you store, control, manage and/or use on the Site etc.
2. The second type of information that may be used, either alone or in combination with other information, to personally identify an individual (“Personal Information”). Here are some examples of Personal Information we may collect in connection with the Site.
- Users of the Site automatically provide their IP address mainly for enhancing the User’s experience and for geolocation and security purposes as further detailed below.
- In order to contact us and/or receive a trial version of our products Users are required to provide certain information such as full name, e-mail address, phone number, company name and country. In order to submit a job application on our Site, Users are required to provide certain information such as their full name, email address, phone number, CV, as well as optional information such as their LinkedIn profile.
In addition, to the extent that you wish to use and/or download our products (which are provided subject to payment of certain fees, as specified in the Site), you will be required to use certain online payment method which will require you to provide to such online payment service providers certain Personal Information (such as, a credit card number and other related billing information) (see section 7 below regarding the payment method). For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
We do not collect any Personal Information from you or related to you without your approval, which
is obtained, inter alia, through your acceptance to the TOS and this Privacy Policy.
3. How do we collect information on our Users?
There are two main methods we use:
1. We collect information through your entry and use of the Site. In other words, when you access or use the Site, we are aware of your usage of Site, and may gather, collect and store the information relating to such usage, either independently or through the help of third-party service providers as detailed below
2. We collect information which you provide us voluntarily. We collect Personal Information when you complete the contact form and/or job application form and/or trial download form available on our Site and/or provide us information through a purchase order. We may gather, collect and store the Personal Information either independently or through the help of our authorized third- party service providers as detailed below.
4. What are the purposes of the collection of information? Non-personal Information is collected in order to:
Enhance the User’s experience on the Site.
Use it for statistical and research purposes and for customization and improvement of our Site’s interface.
Learn about the preferences of Users and general trends relating to the Site.
Personal Information is collected in order to:
Provide you with certain products and services.
Allow us to contact you (in accordance with applicable law) with proposals and tailored
information regarding new products, events, offers, services, features, enhancements,
special offers, upgrade opportunities, and events of interest etc.
Be able to contact Users for the purpose of providing them with technical assistance and support.
Be able to contact Users who applied for positions with us for current or future positions.
5. Sharing Information with Third Parties
JFrog will not share any Personal Information it collects with any third party. Notwithstanding, JFrog may share Personal Information in the following cases:
(a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce these Privacy Policy or the TOS, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that any content published on the Site violates any right or endangers the safety of any third-party; (e) to protect the rights, property, or personal safety of the Company or its affiliates and agents; (f) to respond to claims that any content available on the Site violates the rights of third-parties; (g) when the Company is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company; (h) to collect, hold and/or manage your Personal Information through the Company’s
authorized third party service providers (including, as applicable, their affiliates as necessary to provide us with the requested services), as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as your jurisdiction; (i) to enable payment through certain online payment method (see section 7 below) (j) cooperate with third parties for the purpose of enhancing the User’s experience and/or in order to provide the services; or (k) pursuant to your explicit approval prior to the disclosure. For avoidance of doubt, JFrog may transfer and disclose Non-personal Information to third parties at any time and at its own discretion.
6. Publicly Available Information
Any content that you post on or via the Site (“User Submissions”) may be publicly available to other Users, and may also be accessed and used by people off the Site. The notices and tools that we provide on the Site are intended to inform you which information will be made publicly available. If you publish your contact information in any User Submissions, you may receive unsolicited messages from other users of the Site or the public. We, therefore, encourage you only to post information that you are sure you want to be accessible to anyone.
7. Minors
The Site is intended for Users over the age of thirteen (13). Therefore, JFrog does not intend and does not knowingly collect Personal Information from children under the age of thirteen (13) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Site. If we learn that we collected Personal Information from children under the age of thirteen (13) we will delete that information as quickly as possible. Please contact JFrog at info@jfrog.comif you have reasons to suspect that JFrog collected Personal Information from children under the age of thirteen (13) and we will delete that information as quickly as possible. It is the User’s responsibility to abide by all the terms specified by the Online Payment Services’ providers in their terms of use and privacy policies, including but not limited to any age restrictions specified therein.
8. Direct Marketing To the extent permitted under applicable law, you hereby agree that we may use your contact details for the purpose of informing you regarding products, services and new features which may interest you, and to send to you other material, transmitted to the e-mail address you have provided. You may withdraw your consent by sending a written notice to JFrog by e-mail to the following address: info@jfrog.com or alternatively following the instructions for removing yourself from the mailing list which are available in the e-mail transmitted to you.
9. Social Media Features Our Site includes social media features (“Features“), for example share posts and comments on or through your social media account. The Features may enable the applicable social networks to collect your IP address, Non-personal Information and may set a cookie to enable the functionality of the Feature. Your interactions with the Features are governed by the privacy policy of the third party who provided such Features, and we are not responsible for the privacy practices or the content of such third party Features. Please be aware that the third parties providing the Features may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each relevant third party that you choose to use or interact with.
10. Modifications or Deletion of Personal Information
If for any reason you wish to modify or delete your Personal Information, you may contact us via e-mail to the following address info@jfrog.com. We will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Aggregated and/or anonymous data, and any other Non-personal Information may remain on our servers indefinitely all as permitted under any applicable privacy laws. Note that unless requested otherwise, we may retain your Personal Information for as long as reasonably required for the purposes of which such Personal Information was collected, all as permitted under any applicable privacy laws.
11. International Data Transfer
We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service providers (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, so please be aware that you are consenting to your data being transferred to various third party service providers around the world.
12. Cookies & Local Storage
When you access or use our Site, the Company may use industry-wide technologies such as “cookies” and Flash (or similar technologies), which stores certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make your experience much more convenient and effortless. It is easy to prohibit the Local Storage. The cookies used by the Site do not include any personal information about you. Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.
13. Log Files
We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.
14. Google Analytics.
The Site may use a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often Users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve the Site and our products. We do not combine the information collected through the use of Google Analytics with Personal Information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
15. Security
We take reasonable measures to maintain the security and integrity of our Site and User information and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures (including without limitation, through the use of tokens and encryption mechanisms). Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use of your Personal Information will never occur.
16. Links to or from Third Party Websites
In addition to Section 10 (Social Media Features) above, certain links provided herein permit our Users to leave this Site and enter other sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of JFrog and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content including but not limited to content advertising, products or other information on or available from such linked sites and services or any link contained in linked sites or service. In addition, JFrog is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. JFrog reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resources. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information they are collecting.
17. Third Party Service Providers
We may be using third party software or service in order to collect, host, store and/or process the information detailed herein. JFrog uses commercially reasonable efforts to engage with third parties that post a privacy policy governing their collection, processing and use of non-personal and personal information. Such software include without limitation, Softlayer which privacy policy can be found at:http://www.softlayer.com/privacy-agreement, Zuora which its privacy policy can be found at:http://www.zuora.com/company/privacy.html, PayPal which privacy policy can be found at: https://www.paypal.com/us/webapps/mpp/ua/privacy-full, Gravatar which its privacy policy can be found at:http://automattic.com/privacy/, Azure which its privacy statement can be found at: https://privacy.microsoft.com/en-us/privacystatement , Google Cloud Platform which its privacy statement can be found at: https://www.google.com/policies/privacy/ and Amazon cloud services which its privacy policy can be found at: http://aws.amazon.com/privacy/. Please read such third party service providers’ terms of use and privacy policies to understand their privacy practices.
18. Changes to the Privacy Policy
The terms of this Privacy Policy will govern the use of the Site and any information collected therein. JFrog reserves the right to change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this policy on the homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
19. California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@jfrog.com. Please note that we are only required to respond to one request per customer each year.
20. Deletion of Content from California Residents.
If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. If you wish to remove such content or Personal Information and you specify which content or Personal Information you wish to be removed, we will do so in accordance with applicable law. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content. We do not track consumers over time and across third party websites and therefore do not respond to Do Not Track signals. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Site.
21. Access/Accuracy
To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may do so by sending an email to info@jfrog.com. Your email should include adequate details of your request.
22. Choice
At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit parts of the Site, but you may be unable to access certain options, programs, offers, and services that involve our interaction with you.
23. Merger, Sale or Bankruptcy
In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.
24. Got any Questions?
We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and we are constantly evolving our Site to meet these demands. If you have any questions (or comments) concerning this Privacy Policy, you are more than welcome to send us an e-mail to the following address:info@jfrog.com and we will make an effort to reply within a reasonable timeframe.