Customer Success Story: Dexcom

Scaling Up DevOps at Dexcom with JFrog High Availability and NetApp



Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring systems. Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. 


After building to support rapid growth, Dexcom’s software development teams were distributed across locations and using different methods for storing and deploying binary artifacts.This made collaboration difficult, maintaining private container registries in several single node instances of Artifactory as well as Google Container Registry. 

The Dexcom platform team sought to consolidate and standardize on Google Cloud Platform with cloud native solutions. This shared operating environment would host a single, universal binary repository manager for all developers that the Dexcom team wished to manage themselves. To support intensive, 24/7 use by global teams, Dexcom required a highly available artifact management solution that could synchronize across multiple regions, and be maintained with minimal downtime.


The Dexcom platform team installed a self-hosted Artifactory with high availability (HA), using multiple VMs in a GCP managed instance group joined by a load balancer. With redundant HA nodes, the Dexcom platform team can perform maintenance transparently to end users, with zero downtime.

For storage, Dexcom chose to use NetApp Cloud Volume Service, whose NFS they had determined was the best fit for their capacity and performance needs. With assistance from the NetApp Google Cloud team, Dexcom enabled the NFS service shared across Artifactory’s managed instance group in 20 minutes.

Dexcom added JFrog Xray to scan artifact repositories for vulnerabilities in open source components, greatly improving software security.

The transition of the Artifactory HA service to production servers was so smooth, Dexcom’s development community didn’t realize the change happened. An additional setup of cross-region replication between sites was accomplished within a 30 minute enablement meeting, and helps provide disaster recovery protection.

Artifactory High Availaibilty on Google Cloud Platform with NetApp NFS

“Recently, Dexcom experienced an issue with a node running JFrog, we took the node down for maintenance while the secondary node was up and running. The end users continued to run with zero downtime or impact to performance.”

— Joel Ferrer, Senior DevOps Engineer at Dexcom

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