When troubleshooting an upgrade or a startup problem, you first need to identify where and when the failure is occurring. Artifactory is hosted on an Apache Tomcat server, which starts and stops using Unix system commands, with upgrades requiring a few extra process steps as compared to a normal startup.
Here's an outline of the startup process. You'll want to use these steps in the next section to troubleshoot the problem further based on where your startup got stuck. For example, if you can't start Artifactory by the systemctl method, try the manual start. This will also help JFrog Support know where to begin troubleshooting.
Here's an outline of the startup process. You'll want to use these steps in the next section to troubleshoot the problem further based on where your startup got stuck. For example, if you can't start Artifactory by the systemctl method, try the manual start. This will also help JFrog Support know where to begin troubleshooting.