Stage 3.A - Access won't start

What to Do When Your Artifactory Upgrade Fails

AuthorFullName__c
Patrick Russell
articleNumber
000004543
ft:sourceType
Salesforce
FirstPublishedDate
2019-10-02T07:13:57Z
lastModifiedDate
2024-03-10T07:46:09Z
VersionNumber
7
As from Artifactory version 5.4, Access is a separate service that comes as part of the Artifactory bundle. If Access doesn't start, look at your $ARTIFACTORY_HOME/access/logs/access.log file for details on why the startup failed. One possibility might be related to Artifactory's database connection. The failure reason is recorded in the $ART_HOME/logs/catalina/catalina.out file, too.

Solutions might include Bootstrapping the Access-Admin . If you're unsure of how best to proceed, forward the entire logs directory to JFrog Support.