Troubleshooting

Whitelist the Following If Your Docker Registry Is Behind Firewalls and Proxy Servers

AuthorFullName__c
Balaji Satish
articleNumber
000004313
ft:sourceType
Salesforce
FirstPublishedDate
2018-11-15T13:27:27Z
lastModifiedDate
2024-03-10T07:47:42Z
VersionNumber
11
If you’re seeing Docker layer download failures, such as unknown blob or one of the layers failing to download, you might need to trace requests by adding the below loggers, to the $ARTIFACTORY_HOME/etc/logback.xml file. A restart will not be required for such a change to take effect.
Loggers for Artifactory version 6:- 
<appender name="http" class="ch.qos.logback.core.rolling.RollingFileAppender">
<File>${artifactory.home}/logs/http.log</File>
<encoder>
<pattern>%date ${artifactory.contextId}[%thread] [%-5p] \(%-20c{3}:%L\) - %m%n</pattern>
</encoder>
<rollingPolicy class="ch.qos.logback.core.rolling.FixedWindowRollingPolicy">
<FileNamePattern>${artifactory.home}/logs/http.%i.log</FileNamePattern>
<maxIndex>13</maxIndex>
</rollingPolicy>
<triggeringPolicy class="ch.qos.logback.core.rolling.SizeBasedTriggeringPolicy">
<MaxFileSize>10MB</MaxFileSize>
</triggeringPolicy>
</appender>

 <logger name="org.apache.http" additivity="false">
<level value="TRACE"/>
<appender-ref ref="http"/>
</logger>

Loggers for Artifactory version 7:-
<appender name="http" class="ch.qos.logback.core.rolling.RollingFileAppender">
<File>${log.dir}/artifactory-http.log</File>
<rollingPolicy class="org.jfrog.common.logging.logback.rolling.FixedWindowWithDateRollingPolicy">
<FileNamePattern>${log.dir.archived}/artifactory-http.%i.log.gz</FileNamePattern>
<maxIndex>10</maxIndex>
</rollingPolicy>
<triggeringPolicy class="ch.qos.logback.core.rolling.SizeBasedTriggeringPolicy">
<MaxFileSize>25MB</MaxFileSize>
</triggeringPolicy>
<encoder class="ch.qos.logback.core.encoder.LayoutWrappingEncoder">
<layout class="org.jfrog.common.logging.logback.layout.BackTracePatternLayout">
<pattern>%date{yyyy-MM-dd'T'HH:mm:ss.SSS, UTC}Z [jfrt ] [%-5p] [%-16X{uber-trace-id}] [%-30.30(%c{3}:%L)] [%-20.20thread] - %m%n</pattern>
</layout>
</encoder>
</appender>

<logger name="org.apache.http" additivity="false">
<level value="TRACE"/>
<appender-ref ref="http"/>
</logger>

By using loggers, you can trace requests to determine if they are reaching the correct endpoints. Note: You should remove loggers once requests have been captured because their ongoing operation on a production server may eventually result in performance degradation.

You can also trace traffic flows to intended endpoints by using a forward proxy, such as Charles (see screenshot below).
User-added image