Uploading large files to JFrog support portal ticket

When opening a support ticket on JFrog Support Portal, you may attach relevant logs, configuration or other files to elaborate on the reported issue. However, the maximum upload size for a file is 25 MB.
If you need to upload larger files, please proceed to create the ticket without uploading the files. Once you create the ticket, you will receive a case number which you can then use to upload the files using the following cURL command:

  • curl -i -T {filename.ext} "https://supportlogs.jfrog.com/logs/{caseNumber}/"

You do not need to provide any username or password for this upload.