How to send attach files to support case

JFrog Support
2018-12-24 08:49

When opening a support case on JFrog Support Portal, you may attach relevant logs, configuration or other files to elaborate on the reported issue.


  1. The maximum upload size for a file is 25 MB.
  2. Some file formats aren't supported:


If you need to upload files larger than 25 MB or with the unsupported format:
please proceed to create the case without uploading the files. Once you create the case, you will receive a case number which you can then use to upload the files using the following cURL command:

  • curl -i -T {filename.ext} "{caseNumber}/"

You do not need to provide any username or password for this upload.