ARTIFACTORY: What to Do When Your Cloud Server CA Certificate is About to Expire

Guy Cohen
2023-01-22 11:11

If your SSL certificate is about to expire, please contact JFrog Support immediately.
You may open a support ticket on our Support Portal or have your registered support contact person send an email to

The content of your email/ticket should include three (3) files:

  • <new-certificate>.cert or .crt

  • <new-certificate-key>.key

  • Extension to a cert file called: bundle/chain

Once you have located these files, please follow this verification procedure before sending us your content:

  1. Matching check: Make sure that the md5 of these two files are identical, as follows:

openssl rsa -noout -modulus -in <file.key> | openssl md5
openssl x509 -noout -modulus -in <file.crt> | openssl md5

  1. Expiration check: Make sure that the certificate is valid:

openssl x509 -noout -dates -in <file.crt>

To learn how you can securely transfer your CA certificates to us, please consult our Knowledge Base article HERE. As soon as we receive your new certificate and key, they will be applied on the server and you’ll be notified, accordingly.

Published: May 1, 2019
Last updated: Dec 21, 2020

Keywords: ca certificate, certificate, openssl, cloud