ARTIFACTORY: How to resolve the ‘503 : Could not create file store folder’ error?
2023-01-22 11:07
Problem Description:
The following error indicates there is an issue with the filestore permissions:2022-11-24T20:51:41.583Z [jfrt ] [ERROR] [2eb124d82e61dabf] [.p.u.FileBinaryProviderUtil:15] [art-init ] - Could not create dir '/home/nirsh/shards/shard1'
2022-11-24T20:51:41.584Z [jfrt ] [ERROR] [2eb124d82e61dabf] [.p.u.FileBinaryProviderUtil:15] [art-init ] - Could not create dir '/home/nirsh/shards/shard1/_pre'
2022-11-24T20:51:41.586Z [jfrt ] [ERROR] [2eb124d82e61dabf] [wareFileBinaryProviderImpl:160] [art-init ] - Binary store /home/nirsh/shards/shard1 deactivated due to: 503 : Could not find file store folder '/home/nirsh/shards/shard1'
This issue prevents Artifactory service startup.
In this example, the Artifactory user (artifactory:artifactory default) has insufficient permissions for the NFS directory:$ls -la
dr--r--r-- 11 root root 4096 Nov 10 17:48 shards/
Solution:
Execute the following command in order to grant the filestore and NFS root directory the correct permissions:chown -R artifactory:artifactory shards/chmod 755 shards/
Verify your filestore directory has the following permission:$ls -la
drwxr-xr-x 11 artifactory artifactory 4096 Nov 10 17:48 shards/
Restart the Artifactory service in order for the changes to take effect.
