{"id":130854,"date":"2024-05-16T10:50:29","date_gmt":"2024-05-16T08:50:29","guid":{"rendered":"https:\/\/jfrog.com\/?page_id=130854"},"modified":"2026-01-21T12:05:55","modified_gmt":"2026-01-21T10:05:55","slug":"cloud-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/","title":{"rendered":"JFROG SUBSCRIPTION AGREEMENT \u2013 CLOUD"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Last Updated: January 21, 2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This JFrog Subscription Agreement \u2013 Cloud<\/span> <span style=\"font-weight: 400;\">(this<\/span> <span style=\"font-weight: 400;\">\u201c<\/span><b>Agreement<\/b><span style=\"font-weight: 400;\">\u201d)<\/span> <span style=\"font-weight: 400;\">made by and between the applicable JFrog Contracting Entity specified in <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Section 12(j)<\/span> <span style=\"font-weight: 400;\">(JFrog Contracting Entity; Governing Law and Jurisdiction<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> (\u201c<\/span><b>JFrog<\/b><span style=\"font-weight: 400;\">\u201d) and you (\u201c<\/span><b>Customer<\/b><span style=\"font-weight: 400;\">\u201d). JFrog and Customer may be referred to in this Agreement, individually, as a \u201c<\/span><b>Party<\/b><span style=\"font-weight: 400;\">\u201d and collectively, as the \u201c<\/span><b>Parties<\/b><span style=\"font-weight: 400;\">\u201d. Capitalized terms not otherwise defined in the body of this Agreement shall have the respective meanings assigned to them in <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">EXHIBIT A (Definitions)<\/span><\/span><span style=\"font-weight: 400;\">. THIS AGREEMENT TAKES EFFECT WHEN CUSTOMER CLICKS THE \u201cI ACCEPT\u201d OR SIMILAR BUTTON OR BY ACCESSING OR USING THE JFROG PLATFORM (\u201c<\/span><b>EFFECTIVE DATE<\/b><span style=\"font-weight: 400;\">\u201d). BY DOING SO, CUSTOMER: (A) ACKNOWLEDGES THAT IT HAS READ AND UNDERSTANDS THIS AGREEMENT; (B) REPRESENTS AND WARRANTS THAT IT HAS THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND, IF ENTERING INTO THIS AGREEMENT FO<\/span>R<span style=\"font-weight: 400;\"> AN ORGANIZATION, THAT IT HAS THE LEGAL AUTHORITY TO BIND THAT ORGANIZATION; AND (C) ACCEPTS THIS AGREEMENT AND AGREES THAT IT IS LEGALLY BOUND BY ITS TERMS. IF CUSTOMER DOES NOT AGREE TO THESE TERMS OR IF CUSTOMER IS A COMPETITOR OF JFROG (OR A PERSON ACTING ON BEHALF OF A COMPETITOR), PLEASE SELECT THE \u201cI DECLINE\u201d OR SIMILAR BUTTON AND DO NOT ACCESS OR USE THE JFROG PLATFORM.<\/span><\/p>\n<ol>\n<li><span style=\"color: #40be46;\"><b>ACCESS AND USE OF JFROG PLATFORM<\/b>.<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>JFrog Platform<\/b><span style=\"font-weight: 400;\">. JFrog provides a proprietary end-to-end software supply chain management platform managed and hosted by JFrog for the management, scanning, and distribution of Customer Artifacts, Self-Hosted Features and any other JFrog software or features, hosted and managed either by JFrog or by Customer, as applicable to Customer\u2019s Subscription (\u201c<\/span><b>JFrog Platform<\/b><span style=\"font-weight: 400;\">\u201d). JFrog will use commercially reasonable efforts to make the JFrog Platform available in accordance with this Agreement and the Uptime Guarantee in <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">EXHIBIT B<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Uptime Guarantee<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>. JFrog will comply with laws and government regulations applicable to JFrog\u2019s provision of its services pursuant to this Agreement. Each duly executed Order Form is hereby incorporated by reference into and made part of this Agreement. Customer will select: (i) the Subscription Level and Subscription Term; and (ii) the third party cloud platform(s) and geographic hosting region(s) in which Customer Data will be stored by such third party cloud platform provider.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Subscription License<\/b><span style=\"font-weight: 400;\">. Subject to the terms and conditions of this Agreement and the applicable Order Form, JFrog and its Affiliates hereby grant Customer and Customer Users in accordance with the Documentation a limited, non-exclusive, non-transferable, non-sublicensable, revocable right and license during the Subscription Term, solely to: (i) access and use the features of the JFrog Platform set forth in the applicable Order Form; (ii) use the JFrog Materials and make internal copies of the Documentation in connection with its access and use of the JFrog Platform; and (iii) download, install, access, and use the Self-Hosted Features, to the extent such Self-Hosted Features are included in Customer\u2019s Subscription Level or Order Form. The right and license granted under this Section 1(b) is solely for Customer and Customer Users\u2019 internal use. Internal use excludes access or use by any third party and\/or access or use for the benefit of any third party. However, Customer may permit External Users to download software releases from Customer\u2019s Instance via JFrog\u2019s distribution edges solely under a JFrog Cloud Enterprise+ Subscription Level or above, in accordance with this Agreement and the Order Form.<\/span> <span style=\"font-weight: 400;\">JFrog reserves all rights not expressly granted to Customer in this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Subscription License Restrictions<\/b><span style=\"font-weight: 400;\">. The Subscription License granted under Section 1(b) is subject to the following restrictions. Customer will not, and will not permit its Affiliates, Customer Users, or any third party to:<\/span>\n<ol type=\"i\">\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">access or use the JFrog Platform: (A) in a manner that does not comply with Sections 1(b) <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Subscription License<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> and 1(c) <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Subscription License Restrictions<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> of this Agreement and\/or the Acceptable Use Policy (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/acceptable-use-policy\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/acceptable-use-policy\/<\/span><\/a><span style=\"font-weight: 400;\">); (B) for fraudulent or unlawful activities or purposes; or (C) for the purpose of building, improving, enhancing, or providing a competitive product or service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">provide any third parties (other than those External Users permitted under this Agreement) with access to and\/or use of the JFrog Platform by any mechanism, including proxying or caching;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">sublicense, assign, publish, resell, transfer, distribute, pledge, loan, lease, market, rent, make available, or provide use of the JFrog Platform to any entity or person, including on or in connection with any service bureau arrangement, facility management or third-party training, except as expressly allowed for Customer Users or External Users under Section 1(b) in this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">translate, reverse-translate, decipher, decode, disassemble, reverse-engineer, or otherwise attempt to discover the source code or underlying know-how and architecture of the JFrog Platform;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">copy, modify, or create derivative works of the JFrog Platform;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">breach, bypass, or otherwise interfere with security, consumption or limiting features of the JFrog Platform; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">use any means to avoid fees that would otherwise be incurred by use of the JFrog Platform, including but not limited to, proxying or caching mechanism.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><b>Customer Responsibilities. <\/b><span style=\"font-weight: 400;\">Customer will: (i) be responsible for managing the access of Customer Users and External Users to the JFrog Platform, including but not limited to maintaining the confidentiality and security of Customer User Information and login credentials; (ii) monitor and ensure that no person or entity accesses or uses the JFrog Platform without the appropriate permissions; (iii) not delete, obscure, or alter any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the JFrog Platform or Documentation; (iv) backup all Customer Artifacts; (v) not develop, implement, or install any third-party extension, plug-in, worker, or other means of access or use of the JFrog Platform, without prior written approval from JFrog; and (vi) not upload or transmit to the JFrog Platform any sensitive personal data or special categories of personal data as defined by applicable data protection laws, or, without limiting any of the foregoing, patient, medical or protected health information as regulated by the U.S. Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (HIPAA) or payment card information (PCI).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer\u2019s Affiliates<\/b><span style=\"font-weight: 400;\">. Customer\u2019s Affiliates may enter into an Order Form with JFrog to enable a Customer\u2019s Affiliate to use the JFrog Platform for such Customer Affiliate\u2019s internal use. Each such Order Form entered into by Customer\u2019s Affiliate and JFrog is hereby incorporated by reference into and made part of this Agreement. When interpreting the terms of this Agreement with respect to a given Order Form entered into by Customer\u2019s Affiliate, references to \u201cCustomer\u201d will be construed as references to the Customer Affiliate that signed the Order Form, except where the context requires otherwise.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Third-Party Embedded Components and Third-Party Integrations<\/b><span style=\"font-weight: 400;\">.<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">JFrog Third-Party Embedded Components<\/span><\/span><span style=\"font-weight: 400;\">. The JFrog Platform includes certain third-party embedded components (\u201c<\/span><b>Third-Party Embedded Components<\/b><span style=\"font-weight: 400;\">\u201d) that are subject to open source or third-party license terms. Such license terms are listed and maintained on the JFrog About Box (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/about-box\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/about-box\/<\/span><\/a><span style=\"font-weight: 400;\">).\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Customer Third-Party Integrations<\/span><\/span><span style=\"font-weight: 400;\">. Subject to the terms and conditions of this Agreement, Customer may link, connect, or use third-party software in conjunction with the JFrog Platform (\u201c<\/span><b>Third-Party Integrations<\/b><span style=\"font-weight: 400;\">\u201d) at Customer\u2019s sole risk and responsibility and solely in accordance with the Documentation and the applicable third-party license agreement.\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>FEES AND PAYMENT.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Fees<\/b><span style=\"font-weight: 400;\">. Customer will pay the fees as listed in an Order Form or an SOW (if applicable), as calculated according to the method detailed in the Documentation.\u00a0 Fees are comprised of: (i) the applicable Subscription Level; (ii) purchasing additional Platform Metrics to be used during the applicable Subscription Term and any applicable overage fees; (iii) Subscription Support or Professional Services; or (iv) other services set forth on an Order Form (\u201c<\/span><b>Fees<\/b><span style=\"font-weight: 400;\">\u201d). Fees will be payable for Subscriptions, in advance of the Subscription Term, and additional charges for overages may apply. All Fees are non-refundable, unless stated otherwise in this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Pro Rata Platform Metrics<\/b><span style=\"font-weight: 400;\">. Platform Metrics will be used on a monthly basis (\u201c<\/span><b>Pro Rata Platform Metrics<\/b><span style=\"font-weight: 400;\">\u201d) and will not accumulate or roll over during the Subscription Term or upon renewal of a Subscription. JFrog will, on a monthly basis, deduct from the Fees set forth in the applicable Order Form: (i) the Pro Rata Platform Metrics; and (ii) any fees for Customer\u2019s usage of the JFrog Platform in excess of the Pro Rata Platform Metrics. To the extent Customer has drawn down all Fees prior to the end of the Subscription Term, Customer will continue to be invoiced at the same pricing as set forth in the Order Form until the end of the Subscription Term.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Invoices and Payment.<\/b><span style=\"font-weight: 400;\"> JFrog will issue an invoice upon execution of an applicable Order Form. The Order Form will set forth the applicable pricing, payment, and invoicing terms for Customer\u2019s Subscription. JFrog may charge interest on any amount overdue at the maximum rate permitted by law and Customer will reimburse JFrog for all reasonable costs incurred by JFrog in collecting any such overdue amounts or interest, including attorneys\u2019 fees. JFrog may also deduct the amount of any debt or unpaid fees from the Fees paid for a renewal of a Subscription.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Taxes.<\/b><span style=\"font-weight: 400;\"> All Fees and amounts payable under this Agreement are exclusive of sales, use, value-added, withholding and other taxes and duties (\u201c<\/span><b>Taxes<\/b><span style=\"font-weight: 400;\">\u201d). Customer will pay all applicable Taxes, except for Taxes payable on JFrog\u2019s net income. If any Tax must be withheld or deducted from any payment made by Customer under this Agreement, Customer will gross-up such payment by an amount that will ensure that after applying the required withholding or deduction, JFrog will receive an amount equal to the payment otherwise due to JFrog.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Cloud Marketplace<\/b><span style=\"font-weight: 400;\">. In addition to or in lieu of purchasing directly from JFrog, Customer may (but is not obligated to) purchase a Subscription through a digital catalog of software listings from third party cloud computing services providers (\u201c<\/span><b>Cloud Marketplace<\/b><span style=\"font-weight: 400;\">\u201d). All Fees will be paid through the billing of Customer\u2019s account with the applicable Cloud Marketplace provider in accordance with the payment terms set out in the applicable offer. Fees for usage in excess of the Pro Rata Platform Metrics will be billed on a monthly basis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Resellers<\/b><span style=\"font-weight: 400;\">. In addition to or in lieu of purchasing directly from JFrog, Customer may (but is not obligated to) purchase a Subscription through a third party authorized by JFrog to sell a Subscription to Customer on behalf of JFrog (\u201c<\/span><b>Reseller<\/b><span style=\"font-weight: 400;\">\u201d). If Customer chooses to use a Reseller, Customer hereby agrees and acknowledges that: (i) JFrog and Reseller will enter into an Order Form in which Reseller will purchase a Subscription on behalf of Customer and pay to JFrog the applicable Fees; (ii)\u00a0JFrog will not be bound by any commitment, agreement, or understanding entered into between Customer and Reseller; (iii) JFrog will not be liable for any acts or omissions of Reseller; (iv) Customer\u2019s use of and access to the JFrog Platform will be governed by the terms and conditions of this Agreement; and (v) if Reseller fails to pay the applicable Fees, JFrog will have the right to collect such Fees directly from Customer without limiting JFrog\u2019s rights and remedies under this Agreement or applicable laws.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Records; Audit<\/b><span style=\"font-weight: 400;\">. Customer will maintain complete and accurate records relating to its access and use of the JFrog Materials, including as necessary for JFrog to: (i) calculate, or verify the calculation of, the Fees; and (ii) determine whether a breach of this Agreement has occurred or is reasonably likely to occur. Customer will retain such records for the duration of the Term and an additional period of at least two (2) years following the expiration or termination of this Agreement, or for such longer period as may be required under applicable law (the \u201c<\/span><b>Audit Period<\/b><span style=\"font-weight: 400;\">\u201d). During the Audit Period, upon providing reasonable advance written notice (including via email) to Customer, JFrog may audit, and\/or may direct a third-party auditor to audit in accordance with this <span style=\"text-decoration: underline;\">Section 2(g)<\/span> <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">(Records; Audit<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>. Customer will provide all cooperation and assistance as may reasonably be requested by or on behalf of JFrog with respect to such audit.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>TERM TERMINATION.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Agreement Term<\/b><span style=\"font-weight: 400;\">. This Agreement will commence on the Effective Date and continue until: (i) the expiration or termination of all of Customer\u2019s Subscriptions; or (ii) terminated as set forth herein (\u201c<\/span><b>Term<\/b><span style=\"font-weight: 400;\">\u201d). <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>\u00a0Subscription Term<\/b><span style=\"font-weight: 400;\">. A Customer\u2019s Subscription term means the duration of a Subscription as set forth in the applicable Order Form (\u201c<\/span><b>Subscription Term<\/b><span style=\"font-weight: 400;\">\u201d). <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Termination for Material Breach<\/b><span style=\"font-weight: 400;\">. Either Party may terminate this Agreement, an Order Form, or an SOW, effective on written notice to the other Party, upon the material breach of this Agreement by the other Party that is not cured within thirty (30) days following the delivery of such written notice by the other Party. If this Agreement is terminated by Customer due to a material breach by JFrog in accordance with this Section 3(c) <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Termination for Material Breach<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, Customer will receive a prorated refund of any unused prepaid Fees covering the remainder of the Subscription Term(s) of all applicable terminated Order Forms after the effective date of termination. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Immediate Termination<\/b><span style=\"font-weight: 400;\">. JFrog may terminate this Agreement, effective immediately upon written notice to Customer, if JFrog reasonably believes Customer has breached any of <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Section 1(c)(i) &#8211; Section 1(c)(vi)<\/span><\/span><span style=\"font-weight: 400;\"> of this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Termination for Insolvency or by Applicable Law<\/b><span style=\"font-weight: 400;\">. Either Party may terminate this Agreement, any Subscription and\/or SOW, effective on written notice to the other Party, if: (i) the other Party becomes insolvent, undergoes a dissolution, or ceases operation without a successor; (ii) the other Party seeks protection under any bankruptcy, receivership, trust deed, creditors arrangement, composition, or comparable proceeding, or if any such proceeding is instituted against such Party (and not dismissed within thirty (30) days thereafter); (iii) the other Party commences negotiations or enters into an agreement with all or any class of its creditors in relation to any assignment for the benefit of such creditors, the rescheduling of any of its debts, and\/or any compromise or other arrangement with any of its creditors; or (iv) if applicable law or applicable government or court order prohibits performance under this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Effect of Termination<\/b><span style=\"font-weight: 400;\">. Upon termination or expiration of this Agreement and\/or all Subscriptions: (i) Customer\u2019s right and access to the JFrog Platform and\/or the provision of Professional Services will cease, and Customer must cease use of the JFrog Materials; (ii)\u00a0 JFrog will delete the applicable Instance and any Customer Data stored therein within sixty (60) days post termination or expiration of this Agreement; and (iii) except as set forth in Section 3(c) above, Customer will immediately pay any outstanding Fees due and payable under this Agreement. JFrog may maintain Customer User Information and Usage Data as required for billing and compliance purposes, or as required by applicable law or regulation. Customer is responsible for downloading all Customer Data prior to termination or expiration of this Agreement. The foregoing rights and obligations will also apply to the termination or expiration of a specific Subscription, but solely to the specific Instance and Customer Data associated with the applicable Subscription.<\/span><\/li>\n<li aria-level=\"6\"><b>Survival<\/b><span style=\"font-weight: 400;\">. Sections <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">2(g)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Records; Audit<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">3(f)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Effect of Termination<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">3(g)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Survival<\/span><span style=\"font-weight: 400;\">)<\/span><\/span><span style=\"font-weight: 400;\">,<\/span> <span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">4(b)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Professional Services<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">5<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Intellectual Property Rights<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">6(b)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Usage Data<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">8<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Confidentiality<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">9(f)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Disclaimers<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">10<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Limitation of Liability<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> and <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">12<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">General Provisions<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, and any other Sections that by their nature are intended to continue beyond the termination or expiration of this Agreement, will survive any termination or expiration of this Agreement.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>SUBSCRIPTION SUPPORT AND PROFESSIONAL SERVICES.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Subscription Support<\/b><span style=\"font-weight: 400;\">. JFrog will provide Customer with the applicable support level set forth in the Order Form, in accordance with the applicable JFrog Service Level Agreement (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/platform\/sla\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/platform\/sla\/<\/span><\/a><span style=\"font-weight: 400;\">). <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Professional Services<\/b><span style=\"font-weight: 400;\">. In addition to the support set forth in <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Section 4(a) <\/span><span style=\"font-weight: 400;\">(<\/span><span style=\"font-weight: 400;\">Subscription Support<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, Customer may choose to engage JFrog to provide additional professional services, including configuration, implementation, deployment, consulting, training, or similar services related to the JFrog Platform (\u201c<\/span><b>Professional Services<\/b><span style=\"font-weight: 400;\">\u201d). Professional Services will be detailed in a statement of work (\u201c<\/span><b>SOW<\/b><span style=\"font-weight: 400;\">\u201d) and charged in accordance with the applicable SOW. Each SOW will be incorporated by reference into and made part of this Agreement. Completion of the Professional Services contemplated in such SOW will not impact the applicable Subscription Term purchased via an Order Form for a Subscription to the JFrog Platform. Customer acknowledges that the Professional Services provided by JFrog are based upon information supplied by the Customer, and JFrog will rely on such information to provide the Professional Services. The provision of the Professional Services by JFrog does not include the development of any intellectual property for Customer. For the avoidance of doubt, JFrog will not be developing any work product for Customer, and nothing under this Section <span style=\"text-decoration: underline;\">4<\/span> <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Subscription Support and Professional Services<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> will be construed as work for hire.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>INTELLECTUAL PROPERTY RIGHTS.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Reservation of Rights<\/b><span style=\"font-weight: 400;\">. All right, title, and interest in and to the: (i) JFrog Materials, including associated intellectual property rights, are and will remain with JFrog, its Affiliates and\/or their respective suppliers and licensors; and (ii) Customer Data, including associated intellectual property rights, are and will remain with Customer, its Affiliates and\/or their respective suppliers and licensors. The Parties do not transfer, and are under no obligation to transfer, any title or ownership interest in or to their respective intellectual property rights in connection with this Agreement. There are no implied licenses under this Agreement. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Feedback<\/b><span style=\"font-weight: 400;\">. Customer grants to JFrog and its Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use, distribute, disclose, and make and incorporate into JFrog\u2019s or its Affiliates\u2019 products or services, any suggestion, enhancement request, improvement, recommendation, modification, correction, or other feedback provided by Customer or Customer Users relating to the JFrog Platform or JFrog\u2019s services, including any learning derived therefrom.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>DATA.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>License to Customer Data<\/b><span style=\"font-weight: 400;\">. Customer maintains full administrative control over Customer Data including the right to view, modify, download or delete it at any time. Customer hereby grants JFrog a limited, revocable, worldwide, non-exclusive, transferable, sub-licensable, royalty-free, fully paid-up, right and license to store, display, and use Customer Data solely as necessary to exercise its rights and perform its obligations in accordance with this Agreement, including to provide Customer with access to and use of the JFrog Platform during the Subscription Term.<\/span><\/li>\n<li aria-level=\"6\"><b>Usage Data<\/b><span style=\"font-weight: 400;\">. JFrog may collect, store and use Usage Data for providing the JFrog Platform,\u00a0 maintenance, support, account management, billing purposes, monitoring for securing compliance with Section <span style=\"text-decoration: underline;\">1(c)<\/span> <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Subscription License Restrictions<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, and enhancing and improving the JFrog Platform.<\/span><\/li>\n<li aria-level=\"6\"><b>Processing of Personal Data<\/b><span style=\"font-weight: 400;\">. To the extent JFrog processes any personal data on Customer\u2019s behalf under this Agreement, the provisions of the JFrog Data Processing Addendum (available online at <\/span><a href=\"https:\/\/jfrog.com\/jfrog-cloud-data-processing-addendum\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/jfrog-cloud-data-processing-addendum\/<\/span><\/a><span style=\"font-weight: 400;\">) (\u201c<\/span><b>JFrog DPA<\/b><span style=\"font-weight: 400;\">\u201d) will apply and are hereby incorporated by reference and made part of this Agreement. Customer is responsible for providing disclosures and obtaining all rights and consents necessary for JFrog\u2019s performance under this Agreement. In addition, Customer\u2019s, Customer Users\u2019, and External Users\u2019 use of the JFrog Platform, services and other interactions are subject to the most recent version of the JFrog Privacy Notice (available online at <\/span><a href=\"https:\/\/www.jfrog.com\/privacy-notice\"><span style=\"font-weight: 400;\">https:\/\/www.jfrog.com\/privacy-notice<\/span><\/a><span style=\"font-weight: 400;\">), which is hereby incorporated by reference into and made part of this Agreement.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>SECURITY.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Technical and Organizational Measures<\/b><span style=\"font-weight: 400;\">. JFrog maintains technical and organizational measures\u00a0 (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/jfrog-cloud-toms\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/jfrog-toms\/<\/span><\/a><span style=\"font-weight: 400;\">) to protect Customer Data in accordance with generally recognized industry practices for similar services. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>JFrog Certificate Program<\/b><span style=\"font-weight: 400;\">. JFrog will annually validate compliance with the JFrog Certificate Program (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/trust\/certificate-program\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/trust\/certificate-program\/<\/span><\/a><span style=\"font-weight: 400;\">) and audit its controls and infrastructure in line with: (i) the applicable risk level; (ii) JFrog\u2019s policies and procedures; (iii) legal and regulatory requirements; and (iv) generally recognized industry practices for similar services.<\/span><\/li>\n<li aria-level=\"6\"><b>Security Incident<\/b><span style=\"font-weight: 400;\">. In the event of a Security Incident, JFrog will, within seventy-two (72) hours from JFrog\u2019s validation, notify Customer of a Security Incident which has affected Customer Data, unless such notification is delayed or prohibited by applicable law or by an act or order of any governmental agency or similar authority. JFrog will use commercially reasonable efforts to provide Customer with a description of: (i) the nature of the Security Incident; (ii) the likely consequences of the Security Incident; and (iii) mitigation measures taken to address the Security Incident. JFrog will take all necessary steps consistent with industry best practices, considering the severity of the risk, to resolve such Security Incident as quickly as possible and to prevent its recurrence. JFrog\u2019s notification of or response to a Security Incident will not be construed as an acknowledgement by JFrog of any fault or liability with respect to the Security Incident.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>CONFIDENTIALITY.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Generally<\/b><span style=\"font-weight: 400;\">. \u201c<\/span><b>Confidential Information<\/b><span style=\"font-weight: 400;\">\u201d means any information of a Party (\u201c<\/span><b>Discloser<\/b><span style=\"font-weight: 400;\">\u201d), whether written, visual, verbal, tangible, or intangible, that is disclosed to, directly or indirectly, or observed by, the other Party (\u201c<\/span><b>Recipient<\/b><span style=\"font-weight: 400;\">\u201d) in connection with this Agreement or other potential business relationship between the Parties, which at the time of disclosure is designated by the Discloser as confidential, expressly marked as being \u201cConfidential\u201d or \u201cProprietary\u201d, or is reasonably identifiable as confidential given the nature of the information or the circumstances of disclosure. Confidential Information may include, but is not limited to, ideas, inventions, procedures, processes, specifications, software, computer programs, trade secrets, know-how, methods, business plans, financial data and analyses, financial forecasts, marketing plans, roadmaps, customer and supplier information, drawings, models, or other intellectual property. The Confidential Information of a Party includes Confidential Information disclosed by its Representatives or Affiliates in connection with this Agreement. For the sake of clarity, the JFrog Platform, results of the Professional Services, databases and non-public information related to JFrog\u2019s or its Affiliates\u2019 products, services, and intellectual property rights, will be deemed to be JFrog\u2019s Confidential Information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Exclusions<\/b><span style=\"font-weight: 400;\">. \u201c<\/span><b>Confidential Information<\/b><span style=\"font-weight: 400;\">\u201d will not include any information that: (i) was already known to Recipient at or prior to the time of disclosure; (ii) is independently developed by or for Recipient without reference to or use of Discloser\u2019s Confidential Information; (iii) is obtained by Recipient <\/span><span style=\"font-weight: 400;\">without restriction on disclosure or use, from an entity or person other than the Discloser<\/span><span style=\"font-weight: 400;\">; or (iv) is or becomes publicly known or generally available to the public <\/span><span style=\"font-weight: 400;\">through no wrongful act or omission of Recipient<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Use and Non-Disclosure<\/b><span style=\"font-weight: 400;\">. Recipient will: (i) hold the Confidential Information it receives in strict confidence and take appropriate precautions to protect Discloser\u2019s Confidential Information using the same degree of care Recipient uses to protect its own confidential information of a similar nature, but in no event less than a reasonable degree of care; (ii) not use Discloser\u2019s Confidential Information, except solely to exercise its rights and fulfill its obligations under this Agreement; (iii) not disclose Discloser\u2019s Confidential Information, except to its Affiliates, and to its and its Affiliates\u2019 employees, officers, directors, agents, contractors, consultants, service providers, subcontractors and professional advisors (collectively, \u201c<\/span><b>Representatives<\/b><span style=\"font-weight: 400;\">\u201d) who: (A) \u201cneed to know\u201d the Confidential Information in connection with Recipient exercising its rights and fulfilling its obligations under this Agreement; and (B) are bound by confidentiality obligations no less stringent than those in this Agreement; and (iv) not reverse-engineer, disassemble, decompile or remove proprietary markings from Confidential Information without Discloser\u2019s prior written consent. Each party shall be responsible for any breach of this Section 8 by its Representatives. Recipient shall (i) promptly notify Discloser of any breach of this Agreement committed by Recipient or any person to whom the Recipient has disclosed Confidential Information. Any claim, demand, suit or proceeding against JFrog arising out of or in connection with a Security Incident or a breach or alleged breach of the JFrog DPA will not be deemed a breach of this Section or the obligations relating to Confidential Information. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Compelled Disclosure<\/b><span style=\"font-weight: 400;\">. Notwithstanding <\/span><span style=\"font-weight: 400;\">Section <span style=\"text-decoration: underline;\">8(c)<\/span><\/span> <span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">(<\/span><span style=\"font-weight: 400;\">Use and Non-Disclosure<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>, Recipient may disclose Discloser\u2019s Confidential Information to the extent required by applicable law, regulatory authority, or order of a court of competent jurisdiction or other governmental body (\u201c<\/span><b>Compelled Disclosure<\/b><span style=\"font-weight: 400;\">\u201d), provided that Recipient: (i) gives prompt written notice to Discloser of such Compelled Disclosure when legally permissible; (ii) reasonably cooperates with Discloser in seeking a protective order or otherwise preventing or restricting such disclosure; and (iii)\u00a0only discloses that portion of Confidential Information required to comply with the Compelled Disclosure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Destruction of Confidential Information<\/b><span style=\"font-weight: 400;\">. Recipient, upon written request by Discloser, will promptly destroy (and notify the Discloser in writing that it has complied with the requirements of this Section at the request of Discloser) all copies of the Discloser\u2019s Confidential Information in its possession or under its control; provided that, Recipient may retain copies of Confidential Information as required to comply with applicable law or as part of its standard archival or computer back-up systems, and further provided that such Confidential Information will continue to be subject to the terms of this Section.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>REPRESENTATIONS AND WARRANTIES; DISCLAIMERS.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Mutual<\/b><span style=\"font-weight: 400;\">. Each Party represents and warrants that: (i) it has, and will retain, the full right, power, and authority to enter into and perform under this Agreement; (ii) it is duly organized, validly existing, and in good standing as a corporation or other entity as represented in this Agreement under the laws and regulations of its jurisdiction of incorporation, organization, or chartering; (iii) when executed and delivered by such Party, this Agreement will be legally binding upon and enforceable against such Party, and this Agreement will not conflict with any agreement, instrument, or understanding, oral or written, to which such Party is a party or by which it may be bound; and (iv) such Party has not given, offered, received or been offered any illegal or improper bribe, kickback, payment, gift, donation, or thing of value from an employee or agent of the other Party or otherwise in connection with this Agreement. For clarity, reasonable gifts and entertainment provided customarily and in good faith in the ordinary course of legitimate business activities do not violate the foregoing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>By Customer<\/b><span style=\"font-weight: 400;\">. Customer represents and warrants that Customer owns or otherwise has and will have the necessary rights, licenses, and consents in and relating to the Customer Data such that, as used by JFrog in accordance with this Agreement, they do not and will not infringe, misappropriate, or otherwise violate any intellectual property rights, or other rights, of any third party or violate any applicable law.\u00a0 JFrog takes no responsibility and assumes no liability for any Customer Data, and Customer will be solely responsible for its Customer Data. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Sanctions; Compliance with Law<\/b><span style=\"font-weight: 400;\">. The JFrog Platform may be subject to export control laws and regulations of the U.S. and other jurisdictions. Customer represents and warrants that: (i) it is not subject to sanctions or otherwise designated on any list of prohibited or restricted parties; (ii) it will not directly or indirectly, export, re-export, or release the JFrog Platform to, or make the JFrog Platform accessible from or to, any country, jurisdiction or person\/entity to which export, re-export, or release is prohibited or restricted by applicable laws and regulations; and (iii) its access and use of the JFrog Platform is and will be at all times in compliance with applicable laws and regulations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Limited JFrog Platform Warranty<\/b><span style=\"font-weight: 400;\">. Subject to the terms of this Agreement and the Documentation, JFrog represents and warrants during the Subscription Term, solely for Customer\u2019s benefit, that the JFrog Platform will operate substantially in accordance with the functional specifications in the Documentation (\u201c<\/span><b>JFrog Platform Warranty<\/b><span style=\"font-weight: 400;\">\u201d). The scope of the JFrog Platform Warranty applies to the JFrog Platform licensed under Customer\u2019s Order Form. In the event of any breach of the JFrog Platform Warranty, subject to Customer promptly notifying JFrog in writing of such breach, Customer\u2019s sole and exclusive remedy will be the repair of any errors in the JFrog Platform which are causing it not to substantially operate in accordance with the JFrog Platform Warranty, within thirty (30) days from the verification of such errors by JFrog, provided that Customer provides JFrog with all information JFrog requests to resolve the error, including sufficient information to enable JFrog to recreate such error. EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN SECTION 3(C) OF THIS AGREEMENT, JFROG\u2019S SOLE OBLIGATION AND LIABILITY AND CUSTOMER\u2019S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF THE JFROG PLATFORM WARRANTY WILL BE THE REMEDIES SET FORTH IN THIS SECTION 9(d).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>JFrog Platform Warranty Exclusions<\/b><span style=\"font-weight: 400;\">. The JFrog Platform Warranty excludes any breach that: (i) is caused by Third-Party Integrations; (ii) is caused by problems inherent to Customer\u2019s use and\/or configuration; or (iii) occurs while the JFrog Platform is used in violation of this Agreement or not in accordance with the Documentation.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><b>Disclaimers<\/b>.<br \/>\n<\/span><\/span><\/span><span style=\"font-weight: 400;\">EXCEPT AS SET FORTH IN THIS AGREEMENT AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE JFROG PLATFORM IS LICENSED, AND THE PROFESSIONAL SERVICES (INCLUDING ANY RESULTS THEREOF) ARE PROVIDED, TO CUSTOMER ON AN \u201cAS IS\u201d BASIS AND JFROG HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.\u00a0<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">EXCEPT AS SET FORTH IN THIS AGREEMENT, JFROG MAKES NO WARRANTY OF ANY KIND THAT THE JFROG PLATFORM, JFROG MATERIALS, OR MODEL PREDICTION DATA WILL MEET CUSTOMER\u2019S OR ANY OTHER ENTITY\u2019S OR PERSON\u2019S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY TECHNOLOGY OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE.<\/span><\/span><\/p>\n<div><\/div>\n<p>ANY THIRD-PARTY INTEGRATIONS, THIRD-PARTY RESOURCES, MODELS, SYSTEMS, AND DATABASES ARE STRICTLY BETWEEN CUSTOMER AND THE THIRD-PARTY OWNER OR DISTRIBUTOR. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY CUSTOMER ACTS OR OMISSIONS BASED ON THE CUSTOMER\u2019S USE OF THE JFROG PLATFORM AND JFROG MATERIALS, INCLUDING BUT NOT LIMITED TO ANY DAMAGE TO CUSTOMER\u2019S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH THIRD PARTY RESOURCES, MODELS, SYSTEMS, OR DATABASES. THE JFROG PLATFORM AND JFROG MATERIALS WILL NOT BE CONSIDERED LEGAL ADVICE AND ARE PROVIDED FOR CONVENIENCE PURPOSES ONLY. JFROG MATERIALS MAY BE BASED ON THIRD-PARTY RESOURCES AND DATABASES AND THEREFORE JFROG DOES NOT GUARANTEE THAT SUCH JFROG MATERIALS ARE INCLUSIVE OF ALL COMPONENTS, LIBRARIES, DEPENDENCIES, LICENSES AND VULNERABILITIES OR THAT THE ANNOTATION OF THE FOREGOING IS COMPLETE.<\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>LIMITATION OF LIABILITY.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>DAMAGES DISCLAIMER<\/b><span style=\"font-weight: 400;\">. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY LOSS OR DAMAGE OF ANY KIND IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT, INCLUDING FOR: (I) LOSS OF BUSINESS PROFITS, REVENUE, GOODWILL, OR REPUTATION; (II) BUSINESS INTERRUPTION; AND (III)\u00a0LOSS, DAMAGE, CORRUPTION, OR RECOVERY OF CUSTOMER DATA, IN EACH CASE, WHETHER AN ACTION IS IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, REGARDLESS OF THE THEORY OF LIABILITY, AND EVEN IF SUCH PARTY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>LIMITATION OF LIABILITY<\/b><span style=\"font-weight: 400;\">. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY\u2019S AND ITS AFFILIATES\u2019 AGGREGATE LIABILITY IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT OF FEES PAID OR PAYABLE BY CUSTOMER AND ITS AFFILIATES TO JFROG IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO A CLAIM.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>UNLIMITED LIABILITIES<\/b><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">SECTION <span style=\"text-decoration: underline;\">10(b)<\/span><\/span> <span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">(<\/span><span style=\"font-weight: 400;\">LIMITATION OF LIABILITY<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> SHALL NOT APPLY TO: (I) EITHER PARTY\u2019S DEFENSE AND INDEMNIFICATION OBLIGATIONS; (II) CUSTOMER\u2019S BREACH OF <\/span><span style=\"font-weight: 400;\">SECTION <span style=\"text-decoration: underline;\">1(c)<\/span><\/span> <span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">(<\/span><span style=\"font-weight: 400;\">SUBSCRIPTION LICENSE RESTRICTIONS<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>; (III) CUSTOMER\u2019S PAYMENT OBLIGATIONS TO JFROG; OR (IV) MATTERS FOR WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Essential Element<\/b><span style=\"font-weight: 400;\">. The Parties agree that the limitations and exclusions of liability specified in this Section will survive and apply even if any limited remedy specified in this Agreement is found to have failed in its essential purpose.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Responsibility for Others<\/b><span style=\"font-weight: 400;\">. Customer will be liable for the acts and omissions of its Affiliates, Customer Users, and External Users in connection with this Agreement as if such acts or omissions were those of Customer.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>INDEMNIFICATION.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Indemnification by Customer<\/b><span style=\"font-weight: 400;\">. Customer will defend JFrog and its Affiliates from and against any claim, demand, suit or proceeding made or brought against JFrog by a third party alleging that Customer\u2019s use of the JFrog Platform infringes, misappropriates, or violates any third-party proprietary rights, and will indemnify JFrog from any damages finally awarded against JFrog by a trier of fact, or for any amounts paid by JFrog under a settlement approved by Customer in writing, together with all reasonable attorney fees and costs incurred in connection with, such proceedings or settlements.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Indemnification by JFrog<\/b><span style=\"font-weight: 400;\">. JFrog will defend Customer and its Affiliates from and against any claim, demand, suit or proceeding made or brought against Customer by a third party alleging that the JFrog Platform infringes or misappropriates such third party\u2019s intellectual property rights (an \u201c<\/span><b>Infringement Claim<\/b><span style=\"font-weight: 400;\">\u201d), and will indemnify Customer from any damages finally awarded against Customer by a trier of fact, or for amounts paid by Customer under a settlement approved by JFrog in writing of an Infringement Claim, together with all reasonable attorney fees and costs incurred in connection with such proceedings or settlements. In the event of an Infringement Claim or if JFrog reasonably determines that the following actions are essential to avoid material liability, JFrog will have the right in its sole discretion to either: (i) procure for Customer the right to continue using the JFrog Platform materially as contemplated by this Agreement; (ii) replace any allegedly infringing feature of the JFrog Platform with a non-infringing feature of substantially equivalent function and performance; or (iii) modify the JFrog Platform to avoid an Infringement Claim without materially derogating from its functionality and performance; or (iv) terminate this Agreement upon written notice to Customer and provide a prorated refund of unused prepaid Fees for the then current Subscription Term. THIS SECTION 11(b) SETS OUT CUSTOMER\u2019S SOLE AND EXCLUSIVE REMEDIES, AND JFROG\u2019S SOLE LIABILITY AND OBLIGATION, FOR ANY INFRINGEMENT CLAIM.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Exclusions<\/b><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">Section <\/span><span style=\"font-weight: 400;\">\u200e\u200e<\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">11(b)<\/span><span style=\"font-weight: 400;\"> (<\/span><span style=\"font-weight: 400;\">Indemnification by JFrog<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> will not apply to the extent the underlying allegation of an Infringement Claim arises from: (i) Third-Party Integrations; (ii) failure to timely implement any modifications, upgrades, replacements, or enhancements made available to Customer by or on behalf of JFrog; (iii)\u00a0modifications to the JFrog Platform not authorized or made by JFrog, but solely to the extent the alleged infringement is caused by such modification; (iv) combination of the JFrog Platform with other products, applications, or processes not authorized or made by JFrog, but solely to the extent the alleged infringement is caused by such combination; or (v) any breach of this Agreement, or the third-party license terms applicable to the Third-Party Integrations, by Customer, Customer Users, and\/or External Users.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Indemnification Process<\/b><span style=\"font-weight: 400;\">. The Party seeking indemnification or defense (\u201c<\/span><b>Indemnified Party<\/b><span style=\"font-weight: 400;\">\u201d) pursuant to this Section will provide the other Party (\u201c<\/span><b>Indemnifying Party<\/b><span style=\"font-weight: 400;\">\u201d) with prompt written notice of any claim subject to such Section. The Indemnifying Party will have sole control and authority over the defense and\/or settlement of the claim, provided that the Indemnified Party may join in the defense with counsel of its own choice at its own expense. The Indemnified Party will provide reasonable assistance in the investigation and defense of the claim at the Indemnifying Party\u2019s expense. The Indemnified Party\u2019s failure to comply with its obligations under this <\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Section\u00a011(d)<\/span><\/span><span style=\"font-weight: 400;\"> will excuse the Indemnifying Party from its indemnification obligation, solely to the extent it was materially prejudiced as a result of such failure. The Indemnifying Party will not consent to the entry of any judgment or enter into any settlement or compromise requiring the Indemnified Party to admit liability, pay money, or take or refrain from any action without the prior written consent of the Indemnified Party, which will not be unreasonably withheld, conditioned or delayed.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>GENERAL PROVISIONS.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Subcontractors. <\/b><span style=\"font-weight: 400;\">JFrog may engage its Affiliates and subcontractors to perform, in whole or in part, any of its obligations under this Agreement, provided that the acts and omissions of any such Affiliate or subcontractor in performing JFrog\u2019s obligations under this Agreement will be treated as the acts and omissions of JFrog under this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Insurance<\/b><span style=\"font-weight: 400;\">. Each Party will maintain, during the Term, insurance coverages with a reputable insurer as set forth in such Party\u2019s certificate of insurance, which will be made available to the other Party upon written request.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Publicity Rights<\/b><span style=\"font-weight: 400;\">. JFrog may identify Customer as a customer in JFrog\u2019s promotional materials, website, or other public communications. Customer hereby grants JFrog a worldwide, non-exclusive, sub-licensable, transferable, royalty-free, and revocable (by submitting an email to <\/span><a href=\"mailto:service@jfrog.com\"><span style=\"font-weight: 400;\">service@jfrog.com<\/span><\/a><span style=\"font-weight: 400;\"> at any time) right and license during the Subscription Term to display and use Customer\u2019s Marks in connection therewith. Revocation of the foregoing license does not affect JFrog\u2019s right and license to use or display Customer\u2019s Marks in connection with any promotional material, website, or other public communication that was in existence at the time of revocation. Any use of JFrog\u2019s Marks by Customer must be in accordance with the JFrog Brand Guidelines (accessible online at <\/span><a href=\"https:\/\/jfrog.com\/brand-guidelines\/\"><span style=\"font-weight: 400;\">https:\/\/jfrog.com\/brand-guidelines\/<\/span><\/a><span style=\"font-weight: 400;\">). Each Party acknowledges and agrees that any and all goodwill accruing from the use of the other Party\u2019s Marks will inure solely to such other Party\u2019s benefit.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>US Government Rights.<\/b><span style=\"font-weight: 400;\"> In accordance with Federal Acquisition Regulation (FAR) Sections 12.211 and 12.212, and Defense Federal Acquisition Regulation Supplement (DFARS) Sections 227.7202-1 and 227.7202-3, the JFrog Platform is provided (as applicable) as \u201ccommercial items,\u201d \u201ccommercial computer software,\u201d \u201ccommercial computer software documentation,\u201d and \u201ctechnical data\u201d with the same rights and restrictions generally applicable to the JFrog Products and granted to all other end users under license. The JFrog Platform is developed fully at its private expense. All other use is prohibited. The Products contain trade secrets and confidential commercial or financial information exempt from disclosure by 5 U.S.C. \u00a7\u00a7 552(B) (3) and (4) (Freedom of Information Act) and 18 U.S.C. \u00a7 1905 (Trade Secrets Act) and the ownership of the Products and any reproductions remains with JFrog.This U.S. Government Rights clause is in lieu of, and supersedes, any other FAR, DFARS, or other clause or provision that addresses government rights in computer software or technical data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Beta Services.<\/b><span style=\"font-weight: 400;\"> During the Subscription Term, Customer may have an opportunity to have early access to beta features or products of JFrog (the \u201c<\/span><b>Beta Service<\/b><span style=\"font-weight: 400;\">\u201d). The Beta Service is part of the JFrog Platform, and therefore all rights, obligations and duties of JFrog and Customer in and to the Beta Service will be subject to the terms herein. To the extent Customer registered for the JFrog Platform via a Beta Service, the terms herein will apply to Customer\u2019s subsequent purchase of the JFrog Platform. Notwithstanding the foregoing, JFrog\u2019s aggregate liability for any claim relating to the Beta Service, regardless of the form of action, will be limited to, and in no event shall exceed $50.00.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Notices<\/b><span style=\"font-weight: 400;\">. Except as set forth herein, any notice required or permitted by this Agreement must be in writing, delivered to the applicable address of the Party set forth herein, and will be effective: (i) upon receipt when delivered personally; (ii) two (2) days (other than weekends or public holidays) after it is sent if sent by certified or registered mail (return receipt requested); or (iii) one (1) day (other than weekends or public holidays) after it is sent if sent by next-day delivery by a major delivery service or via email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Severability; No Waiver; Amendment<\/b><span style=\"font-weight: 400;\">. If any term of this Agreement is or becomes invalid, illegal, or unenforceable in any jurisdiction it will, as to such jurisdiction, be ineffective to the extent of such invalidity, illegality or unenforceability, without invalidating the remaining provisions hereof, and any such prohibition or unenforceability in any jurisdiction will not invalidate or render unenforceable such provision in any other jurisdiction. No failure of either Party to enforce or exercise any rights under this Agreement will be effective, unless in a writing signed by a duly authorized signatory on behalf of the Party claimed to have waived. No supplement, modification, or amendment of this Agreement will be binding unless executed in writing by both Parties.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Force Majeure<\/b><span style=\"font-weight: 400;\">. A Party to this Agreement (the \u201c<\/span><b>Affected Party<\/b><span style=\"font-weight: 400;\">\u201d) will not be liable to the other Party for any delay or failure to perform any obligation under this Agreement if the delay or failure is due to third-party strikes, blockades, wars, terrorism, pandemics, riots, natural disasters, widespread disruptions in communication services, acts or determinations of government, or other circumstances or events beyond the reasonable control of the Affected Party (each a \u201c<\/span><b>Force Majeure Event<\/b><span style=\"font-weight: 400;\">\u201d), insofar as the Force Majeure Event prevents or delays the Affected Party from fulfilling its obligations because of impossibility and the Affected Party was not able to prevent or remove the Force Majeure Event using commercially reasonable efforts. As soon as practicable following the occurrence of such Force Majeure Event, the Affected Party will notify the other Party regarding: (i) the date on which the Force Majeure Event started; (ii) its likely or potential duration; and (iii) the effect it is having on the Affected Party\u2019s ability to perform its obligations. For the avoidance of doubt, Customer will not be relieved of its payment obligations hereunder if JFrog continues to perform its obligations under this Agreement during a Force Majeure Event.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Relationship of the Parties<\/b><span style=\"font-weight: 400;\">. The Parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. Each Party will be solely responsible for payment of all compensation owed to its employees, as well as all employment-related taxes. There are no third-party beneficiaries under this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>JFrog Contracting Entity; Governing Law and Jurisdiction<\/b><span style=\"font-weight: 400;\">.<\/span> <span style=\"font-weight: 400;\">The Convention on Contracts for the International Sale of Goods and conflicts of laws principles do not apply to this Agreement. The applicable JFrog Contracting Entity, governing law, and courts depend on where Customer is domiciled in accordance with the following table:<\/span><br \/>\n<table class=\"table\">\n<tbody>\n<tr>\n<td><b>Row<\/b><\/td>\n<td><b>If Customer is domiciled in<\/b><\/td>\n<td><b>Governing law<\/b><\/td>\n<td><b>Courts with exclusive and sole jurisdiction (including non-contractual)<\/b><\/td>\n<td><b>JFrog Contracting Entity entering into this Agreement<\/b><\/td>\n<\/tr>\n<tr>\n<td>I<\/td>\n<td>The USA; or a country in North America, Central America, South America or the Caribbean<\/td>\n<td>State of California, USA<\/td>\n<td>U.S. District Court for the Northern District of California or a state court located in or having jurisdiction over Santa Clara County, California<\/td>\n<td>JFrog, Inc.<\/p>\n<p>270 E Caribbean Dr., Sunnyvale, CA 94089<\/td>\n<\/tr>\n<tr>\n<td>II<\/td>\n<td>A country in EMEA (Europe, Middle East, and Africa) or APAC (Asia Pacific), excluding countries in row III or IV below<\/td>\n<td>English<\/td>\n<td>Courts in London, UK<\/td>\n<td>JFrog Ltd<\/p>\n<p>3 HaMachshev St., Netanya, Israel<\/td>\n<\/tr>\n<tr>\n<td>III<\/td>\n<td>Israel<\/td>\n<td>Israel<\/td>\n<td>Tel Aviv, Israel<\/td>\n<td>JFrog Ltd<\/p>\n<p>3 HaMachshev St., Netanya, Israel<\/td>\n<\/tr>\n<tr>\n<td>IV<\/td>\n<td>Bahrain, Belgium, Egypt, France, French Polynesia, Indonesia, Kuwait, Luxembourg, Malaysia, New Caledonia, Turkey, Qatar, Saudi Arabia or United Arab Emirates<\/td>\n<td>France<\/td>\n<td>Paris, France<\/td>\n<td>JFrog SAS<\/p>\n<p>8 rue de R\u00e9musat 31000 Toulouse, France<\/td>\n<\/tr>\n<tr>\n<td>V<\/td>\n<td>Anywhere else<\/td>\n<td>Israel<\/td>\n<td>Tel Aviv, Israel<\/td>\n<td>JFrog Ltd<\/p>\n<p>3 HaMachshev St., Netanya, Israel<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Additional Terms for EU Data Act<\/b><span style=\"font-weight: 400;\">. For Customers that have a European Economic Area (\u201cEEA\u201d) shipping address, and to which Regulation (EU) 2023\/2854 of the European Parliament and of the Council of 13 December 2023 (the \u201cEU Data Act\u201d) applies, the EU Data Act Addendum (available at <a href=\"https:\/\/jfrog.com\/eu-terms-and-conditions\/\">JFrog EU Data Act Addendum<\/a>), which is hereby incorporated by reference into and made part of this Agreement, applies. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Remedies<\/b><span style=\"font-weight: 400;\">. Unless expressly set forth otherwise in this Agreement, any and all remedies expressly conferred upon a Party are cumulative with and not exclusive of any other remedy conferred by this Agreement or by law on that Party, and the exercise of any one remedy does not preclude the exercise of any other available remedy. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Assignment<\/b><span style=\"font-weight: 400;\">. This Agreement is not assignable or transferable by either Party without the other Party\u2019s prior written consent. Notwithstanding the foregoing, either Party may transfer and\/or assign this Agreement to a successor in connection with a merger, acquisition, or sale of all or substantially all of its assets to which this Agreement relates. Except as expressly authorized under this Section, any attempt to transfer or assign this Agreement will be null and void. This Agreement will bind and inure to the benefit of each of its respective Parties and their permitted successors and assigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Titles and Headings.<\/b><span style=\"font-weight: 400;\"> Titles and headings of this Agreement are for convenience only and will not affect the construction of any provision of this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"6\"><b>Entire Agreement; Conflicts<\/b><span style=\"font-weight: 400;\">. This Agreement (including any and all Order Forms, SOWs, Exhibits, Documentation, and other documentation incorporated by reference into and made part of this Agreement) constitutes the complete, final and exclusive statement of the terms of the agreement between the Parties regarding its subject matter (which, for clarity, includes Customer\u2019s use of the JFrog Platform and any other JFrog services), and supersedes all prior and contemporaneous agreements, representations or understandings, written or oral, concerning its subject matter. The Parties agree that any term or condition stated in a Customer purchase order, or portal or in any Customer order documentation is void and will not apply to this Agreement or to Customer\u2019s purchase and\/or use of the JFrog Platform. In the event of any conflict or inconsistency among the following documents, the order of precedence will be: (i) the Order Form; (ii) this Agreement; and (iii) the SOW.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #40be46; text-decoration: underline;\"><b>EXHIBIT A<\/b><\/span><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #40be46; text-decoration: underline;\"><b>DEFINITIONS<\/b><\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">The singular includes the plural, and the plural includes the singular. References to \u201cherein,\u201d \u201chereunder,\u201d \u201chereinabove,\u201d or like words will refer to this Agreement as a whole and not to any particular section, subsection, or clause contained in this Agreement. References to a URL include references to any successor or replacement URL. The terms \u201cinclude\u201d and \u201cincluding\u201d are not limiting. Reference to any agreement, website or document includes any modifications, supplements, amendments and replacements thereto. References to \u201cday\u201d refer to a calendar day, unless otherwise expressly stated. The following defined terms will have the meanings set forth below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Affiliate<\/b><span style=\"font-weight: 400;\">\u201d means, with respect to a specified entity, any other entity, that directly or indirectly controls, is controlled by, or is under common control with such specified entity, where \u201ccontrol\u201d means the possession, directly or indirectly, through ownership of more than fifty percent (50%) of the voting interests of such entity.<\/span><\/p>\n<p><b>\u201cContributing User<\/b><span style=\"font-weight: 400;\">\u201d means any Customer User who contributes to projects being scanned or monitored by security features in the JFrog Platform by creating, modifying, configuring or updating code, scripts, Customer Artifacts, or by downloading public packages or other artifacts to the JFrog Platform within a Subscription Term. A Contributing User may also be referred to as a \u201cContributing Developer\u201d in JFrog\u2019s Documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Customer Artifacts<\/b><span style=\"font-weight: 400;\">\u201d means binary artifacts, containers, models, images, or files uploaded to the JFrog Platform which are provided by, on behalf of, or at the direction of Customer in connection with Customer\u2019s use of the JFrog Platform. For clarity, Customer Artifacts excludes Usage Data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Customer Data<\/b><span style=\"font-weight: 400;\">\u201d means Customer Artifacts and Customer User Information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Customer User<\/b><span style=\"font-weight: 400;\">\u201d means Customer\u2019s or its Affiliates\u2019 employees, contractors, consultants, service providers or development partners authorized by Customer that access or use the JFrog Platform through Customer\u2019s Subscription.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Customer<\/b> <b>User Information<\/b><span style=\"font-weight: 400;\">\u201d means each Customer User\u2019s name, username, email address and IP address.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Documentation<\/b><span style=\"font-weight: 400;\">\u201d means the written, visual, and electronic end-user technical documentation pertaining to the JFrog Platform as provided by JFrog and made available at <\/span><a href=\"https:\/\/www.jfrog.com\/confluence\/display\/JFROG\/JFrog+Documentation\"><span style=\"font-weight: 400;\">https:\/\/www.jfrog.com\/confluence\/display\/JFROG\/JFrog+Documentation<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>External User<\/b><span style=\"font-weight: 400;\">\u201d means a third party designated by the Customer who is permitted to access a distribution edge for the limited purpose of downloading software releases.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Instance<\/b><span style=\"font-weight: 400;\">\u201d means a service of the JFrog Platform or distribution edge hosted and managed by JFrog on a cloud platform on behalf of Customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>JFrog Materials<\/b><span style=\"font-weight: 400;\">\u201d means the JFrog Platform, Documentation, JFrog\u2019s Marks, Professional Services, any other products, features or technology provided by JFrog, databases, and any insights, methodology, formatting, layout, look and feel or design elements of the aforementioned provided to Customer in connection with this Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Marks<\/b><span style=\"font-weight: 400;\">\u201d means, with respect to a specified entity, the trademarks, service marks, logos, domain names, and other distinctive brand features, graphic images and icons owned or licensable by the entity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Monthly Commitment<\/b><span style=\"font-weight: 400;\">\u201d<\/span> <span style=\"font-weight: 400;\">means the Fees for a Subscription (excluding Fees for Standard, Gold or Platinum Support, Professional Services, or other services set forth in an Order Form) divided by the number of months during the applicable Subscription Term.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Order Form<\/b><span style=\"font-weight: 400;\">\u201d means an ordering document, whether by way of an online registration to the JFrog Platform through the website, Cloud Marketplace or by way of a document executed by and between the Parties, that identifies the commercial terms for a purchase of a Subscription, including the applicable Subscription Level, Subscription Term and Fees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Platform Metrics<\/b><span style=\"font-weight: 400;\">\u201d means the metrics by which a Customer is billed for the use of the JFrog Platform as set forth in an Order Form, including, but not limited to, data consumption, number of Instances, number of Contributing Users, and number of actions taken regarding Customer Artifacts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Subscription<\/b><span style=\"font-weight: 400;\">\u201d means a JFrog Platform plan that Customer subscribes to in order to access and use the JFrog Platform, and such Subscription will have a minimum period of twelve (12) months unless stated otherwise in an Order Form.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Security Incident<\/b><span style=\"font-weight: 400;\">\u201d<\/span><span style=\"font-weight: 400;\"> means a confirmed breach of security leading to any unauthorized, accidental or unlawful destruction, loss, alteration, disclosure of, or access to Customer Data transmitted, stored or otherwise processed by JFrog within the JFrog Platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Self-Hosted Feature<\/b><span style=\"font-weight: 400;\">\u201d<\/span> <span style=\"font-weight: 400;\">means a feature or add-on of the JFrog Platform which is hosted and managed by Customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Subscription Level<\/b><span style=\"font-weight: 400;\">\u201d means a Subscription tier reflecting the features, Self-Hosted Features and Platform Metrics that Customer will be entitled to use as part of the JFrog Platform as well as the applicable level of maintenance and support.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b>Usage Data<\/b><span style=\"font-weight: 400;\">\u201d means any data or information that is based on, generated or created from, or data or information about Customer\u2019s access or use of the JFrog Platform, which includes version, setup, configuration, integrations, logs and consumption, and any information related to the maintenance and support of the JFrog Platform. For clarity, Usage Data excludes Customer Artifacts.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #40be46; text-decoration: underline;\"><b>EXHIBIT B<\/b><\/span><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #40be46; text-decoration: underline;\"><b>UPTIME GUARANTEE<\/b><\/span><\/span><\/p>\n<ol>\n<li><span style=\"color: #40be46;\"><b>DEFINITIONS.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u201c<\/span><b>Credit<\/b><span style=\"font-weight: 400;\">\u201d means an amount calculated in accordance with Section <span style=\"text-decoration: underline;\">3(a)<\/span> <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Credits<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span> of this exhibit.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u201c<\/span><b>Downtime<\/b><span style=\"font-weight: 400;\">\u201d means a period of time, measured in one (1) minute increments, during which Artifactory is not available to Customer. Downtime is measured based on JFrog\u2019s server-side error rate of applicable health-check pings from two (2) sources in a cluster for each cloud platform of Artifactory, based on JFrog\u2019s system of record. Downtime does not include time during which Artifactory is unavailable due to: (i) Customer\u2019s use of Artifactory in a manner not authorized in this Agreement or not in accordance with the Documentation; (ii) Force Majeure Events; (iii) migration between cloud platforms\/providers initiated by Customer; (iv) Self-Hosted Features; (v) Third-Party Integrations; (vi) downtime due to third party cloud providers; (vii) Maintenance Time; and (viii) any suspension or termination of access to Artifactory by JFrog pursuant to this Agreement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u201c<\/span><b>Maintenance Time<\/b><span style=\"font-weight: 400;\">\u201d means any periods of planned maintenance, upgrade or update during which the JFrog Platform may not be available to Customer. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u201c<\/span><b>Uptime<\/b><span style=\"font-weight: 400;\">\u201d means the percentage of time for which the JFrog Platform, as measured in Section 2 <span style=\"text-decoration: underline;\">(<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Uptime Guarantee<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">)<\/span>\u00a0 of this Exhibit,\u00a0 (including third-party services sourced by or provisioned by JFrog, but excluding any Third-Party Integrations sourced or provisioned by Customer) is available, as calculated by JFrog per month.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>UPTIME GUARANTEE.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Subject to the terms and conditions of this Agreement and solely during the applicable Subscription Term, JFrog will use commercially reasonable efforts to ensure that the Uptime of Artifactory will be\u00a0 at least 99.90% (\u201c<\/span><b>Uptime Guarantee<\/b><span style=\"font-weight: 400;\">\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Uptime will be calculated by JFrog according to the following formula: <\/span><br \/>\n<table style=\"text-align: center;\">\n<tbody>\n<tr style=\"border: 0;\">\n<td style=\"border: 0;\" rowspan=\"2\">Uptime (%) =<\/td>\n<td style=\"border-bottom: 1px solid #000; border-right: 0;\">T \u2013 D<\/td>\n<td style=\"border: 0;\" rowspan=\"2\">x 100<\/td>\n<\/tr>\n<tr style=\"border: 0;\">\n<td style=\"border: 0;\">T<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div>Where:<br \/>\nT = total number of minutes in the applicable calendar month.<br \/>\nD = total number of Downtime minutes in the applicable calendar month.<\/div>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">JFrog will use commercially reasonable efforts to provide Customer with electronic notification prior to any Maintenance Time.<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"color: #40be46;\"><b>CREDITS.<\/b><\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Customer will be eligible to receive Credits for any failure of JFrog to meet the Uptime Guarantee, in an amount equal to a percentage of the Monthly Commitment for the month in which the failure to meet the Uptime Guarantee occurred, in accordance with the following table:<\/span><br \/>\n<table>\n<tbody>\n<tr>\n<td><b>Uptime<\/b><\/td>\n<td><b>Credits Percentage<\/b><\/td>\n<\/tr>\n<tr>\n<td>&lt; 99.90% &#8211; \u2265 99.0%<\/td>\n<td>5%<\/td>\n<\/tr>\n<tr>\n<td>&lt; 99.0% &#8211; \u2265 90.0%<\/td>\n<td>25%<\/td>\n<\/tr>\n<tr>\n<td>&lt; 90.0%<\/td>\n<td>100%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Credits are JFrog\u2019s sole obligation and liability and Customer\u2019s sole and exclusive remedy for any failure of JFrog to meet the Uptime Guarantee. Customer will not be entitled to receive Credits if Customer is in breach of this Agreement. Credits may only be applied toward Customer\u2019s next Monthly Commitment and cannot be transferred or applied to any other entity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">To receive Credits, Customer must notify JFrog in writing to <\/span><a href=\"mailto:service@jfrog.com\"><span style=\"font-weight: 400;\">service@jfrog.com<\/span><\/a><span style=\"font-weight: 400;\"> within thirty (30) days following the end of the calendar month during which JFrog did not meet the Uptime Guarantee. Failure to comply with this requirement will forfeit Customer\u2019s right to receive a Credit.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: January 21, 2026 This JFrog Subscription  &hellip;<\/p>\n","protected":false},"author":491,"featured_media":0,"parent":0,"menu_order":847,"comment_status":"closed","ping_status":"closed","template":"templates\/legal-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-130854","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.6 (Yoast SEO v22.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>JFrog Subscription Agreement \u2013 Cloud | JFrog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jfrog.com\/ja\/wp-json\/wp\/v2\/pages\/130854\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JFROG SUBSCRIPTION AGREEMENT \u2013 CLOUD\" \/>\n<meta property=\"og:description\" content=\"Last Updated: January 21, 2026 This JFrog Subscription &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"JFrog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/artifrog\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-21T10:05:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/speedmedia2.jfrog.com\/08612fe1-9391-4cf3-ac1a-6dd49c36b276\/media.jfrog.com\/wp-content\/uploads\/2018\/06\/20132021\/JFROG.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@jfrog\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"38 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/\",\"url\":\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/\",\"name\":\"JFrog Subscription Agreement \u2013 Cloud | JFrog\",\"isPartOf\":{\"@id\":\"https:\/\/jfrog.com\/ja\/#website\"},\"datePublished\":\"2024-05-16T08:50:29+00:00\",\"dateModified\":\"2026-01-21T10:05:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jfrog.com\/ja\/cloud-terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jfrog.com\/ja\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"JFROG SUBSCRIPTION AGREEMENT \u2013 CLOUD\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jfrog.com\/ja\/#website\",\"url\":\"https:\/\/jfrog.com\/ja\/\",\"name\":\"JFrog\",\"description\":\"Deliver Trusted Software Releases at Speed and Scale\",\"publisher\":{\"@id\":\"https:\/\/jfrog.com\/ja\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jfrog.com\/ja\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jfrog.com\/ja\/#organization\",\"name\":\"JFrog\",\"url\":\"https:\/\/jfrog.com\/ja\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\/\/jfrog.com\/ja\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/speedmedia2.jfrog.com\/08612fe1-9391-4cf3-ac1a-6dd49c36b276\/media.jfrog.com\/wp-content\/uploads\/2025\/05\/27095207\/Logo.svg\",\"contentUrl\":\"https:\/\/speedmedia2.jfrog.com\/08612fe1-9391-4cf3-ac1a-6dd49c36b276\/media.jfrog.com\/wp-content\/uploads\/2025\/05\/27095207\/Logo.svg\",\"width\":74,\"height\":73,\"caption\":\"JFrog\"},\"image\":{\"@id\":\"https:\/\/jfrog.com\/ja\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/artifrog\",\"https:\/\/x.com\/jfrog\",\"https:\/\/www.linkedin.com\/company\/455737\",\"https:\/\/www.youtube.com\/channel\/UCh2hNg76zo3d1qQqTWIQxDg\",\"https:\/\/www.wikidata.org\/wiki\/Q98608948\"],\"description\":\"We set out on our Liquid Software journey in 2008, with the mission to transform the way enterprises manage and release software updates. 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