XRAY: License validation failed

AuthorFullName__c
David Kahan
articleNumber
000005874
FirstPublishedDate
2023-09-15T17:59:46Z
lastModifiedDate
2025-07-28

XRAY: License validation failed

The Xray logs may display the following license error messages:

2023-08-04T08:53:20.145651609Z [33m[jfxr ][0m [1m[31m[ERROR][0m [ ] [unified_config_service:605 ] [main ] License to parse is empty string
--- at /go/src/jfrog.com/xray/backend/licenese/license.go:60 (License.Parse) ---

2023-08-04T08:53:20.145685273Z [33m[jfxr ][0m [1m[31m[ERROR][0m [ ] [unified_config_service:206 ] [main ] License validation failed


These error messages in the logs indicate that Xray has detected an expired trial license. If the Xray services are operating normally, you can disregard these error messages.

To verify the health status of Xray services:

  1. Go to the Administration tab in the UI.
  2. Navigate to Monitoring > Service Status.
  3. Expand the Xray node to view the Health status (as shown in example below)

User-added image
Please note that this error is seen in Xray versions 3.58.2 and above. A future release will address this issue.