Resolution

XRAY: Automatic Jira ticket creation fails indicating SSL Error

AuthorFullName__c
Sushmita S Shetty
articleNumber
000006139
ft:sourceType
Salesforce
FirstPublishedDate
2024-07-08T05:56:27Z
lastModifiedDate
2024-07-08
VersionNumber
1
To overcome the issue described above, import the Jira SSL certificate into the xray-server and xray-analysis pod by placing it under the following path within the XRay host /etc/ssl/certs/ directory. 

Make sure to redeploy the pods/containers once the certificates are placed to read the additional information and the automated tickets should be generated.