Register Your Support Contact

MyJFrog Portal
Products
MyJFrog
Content Type
User Guide
ft:sourceType
Paligo

  1. Go to the URL to access the MyJFrog Portal.

  2. Additionally, you can access the MyJFrog Portal from the JFrog Platform. For more information, see Platform Single Sign-On to MyJFrog.

    Note

    You must be a Platform Admin to access the MyJFrog Portal via the JFrog Platform.

    Log into the JFrog Platform, and in the left navigation bar of the Application module, click MyJFrog Portal.

    This opens the MyJFrog Portal in a new tab in your browser.

  3. Select Support Contacts on the left navigation panel.

    The Manage Support Contacts page appears.

    ManageSupportContacts.png

  4. Click +New Contact on the top right corner.

    The Add new Contact window appears.

    AddNewContact.png

  5. Enter the first name, last name, and the email address.

    Warning

    According to the JFrog privacy rules, a Support Contact email address must be personal email address and not a generic address or a distribution list.

  6. Click Submit.

    A new Support Contact appears on the list with the Active status in the All Contacts section.The newly added Support Contact receives an activation email with the title - "Welcome to JFrog Support". Follow the instructions in the email to activate your Support Contact account.