Manually Create a Jira Ticket

JFrog Security Documentation

Products
JFrog Xray
Content Type
User Guide
ft:sourceType
Paligo

More Permissions for OAuth2

If you have set up Jira integration with Xray using OAuth2, manual creation of Jira tickets requires some extra permissions.Ensure that the permissions are updated before manually creating Jira tickets. For more information, seeConnecting Jira to Xray Using OAuth2.

To manually create a Jira ticket:

  1. In the Application tab, navigate to a violation on one of the following pages:

    • Artifactory > Builds

    • Artifactory > Artifacts

    • Scans List > Repositories

    • Scans List > Builds

    • Scans List > Release Bundles

    • Watch Violations

  2. Click the vulnerability ID, and in the window that appears on the right, click the action button (three dots) and click Create a Jira.

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  3. In the Create a Jira Ticket window, update the following fields:

    Field

    Description

    Profile Name

    This dropdown lists all the Jira configuration profiles that were defined when creating the Jira integration.

    Click to select the relevant profile.

    Issue Type

    This is auto-filled according to the profile selection.

    Labels

    This is auto-filled with all the labels. The drop-down displays the labels on the profile integration page. While you can remove the label from the field, it will not delete it from the main profile integration.

    Component

    This is auto-filled. The drop-down lists all the components affected by the vulnerability and all components are selected by default. You have the option of selecting a subset of the listed components.

    Title

    The is auto-filled based on the type of violation.

    Description

    This is auto-filled and cannot be edited.

    Description is auto-filled based on the violation's current state and the selected components. If the components are changed, the description is updated accordingly.

    User comment

    Add relevant comments for the ticket.

  4. Click Create.

Note

If a ticket has already been created for the issue, you have the option of updating it.