Pipelines provides facilities to create a new issue (also called a ticket) for a project repository in Atlassian Jira Cloud or Server from an executing pipeline.
You may wish to create a new issue (ticket) in a Jira project repository when:
Your build fails to complete
Your pipeline runs automated tests and you need to create a new Jira issue when the test fails
No additional plugin or extension needs to be installed to use this facility in Pipelines. It makes use of a built-in utility function than can be invoked from any step in a pipeline.
The following steps are involved in creating Jira issues from Pipelines: