When generating a Support Bundle, you might see the following error in the logs:
org.jfrog.support.common.core.exceptions.BundleGenerationException: Could not collect Metadata Service support bundle. Metadata server operator is disabled.
This issue can occur when the system property artifactory.metadata.native.ui=true is missing in the artifactory.system.properties file.
To overcome this behavior, enable the artifactory.metadata.native.ui property in the $JFROG_HOME/var/etc/artifactory/artifactory.system.properties file:
artifactory.metadata.native.ui=true
*Make sure to restart Artifactory for the change to take effect.