ARTIFACTORY: How to resolve the error "Identifier Not Found in the Default Directory" error while Integrating Azure EntraID with Artifactory SAML SSO

ARTIFACTORY: How to resolve the error "Identifier Not Found in the Default Directory" error while Integrating Azure EntraID with Artifactory SAML SSO

Products
Frog_Artifactory
Content Type
Integrations
AuthorFullName__c
Reddappa G
articleNumber
000006365
FirstPublishedDate
2025-03-11T08:37:14Z
lastModifiedDate
2025-07-22
VersionNumber
2
Starting from Artifactory version 7.83.1, JFrog allows Cloud customers to integrate multiple SAML SSO identity providers. This update also introduces the ability to specify a custom "Display Name" for each configured identity provider.

While following this documentation on How to Configure Artifactory SAML SSO with Azure AD for the latest Artifactory versions supporting multiple identity providers, if admins encounter the error "Identifier Not Found in the Default Directory" (as shown in the screenshot below), it can be resolved by following the steps outlined in the resolution section.

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Resolution:
For a Single SSO configuration, the system requires the 'Display Name' field to be set as 'default'. Updating this field accordingly will resolve the issue.

User-added image