Solution

In the first example above, the Artifactory user (artifactory:artifactory by default) has insufficient permissions for the NFS directory:

$ls -la
dr--r--r--  11 root       root         4096 Nov 10 17:48 shards/

In most occasions, the resolution for this issue is changing the filestore’s directory permissions so it will be accessible by the Artifactory OS user:

1. Execute the following command to grant the filestore and NFS root directory the correct permissions:

1. chown -R artifactory:artifactory shards/
2. chmod 750 shards/

2. Verify your filestore directory has the following permission:

$ls -la
drwxr-x---  11 artifactory artifactory  4096 Nov 10 17:48 shards/

3. Once the changes are done, restart Artifactory (for the changes to apply) and check the logs to see if the error is resolved.